Administrative Assistant (Part-time) Job Vacancy in Castle Rock Chamber of Commerce Castle Rock, CO 80104 – Latest Jobs in Castle Rock, CO 80104

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Company Name : Castle Rock Chamber of Commerce
Location : Castle Rock, CO 80104
Position : Administrative Assistant (Part-time)

Job Description : Desirable Skills:

Excellent customer service, self-management, and organizational skills.
Excellent written, verbal, and interpersonal skills (active listener, self-motivated).
Ability to deal effectively with the public
Ability to handle multiple tasks simultaneously
Familiarity with email, social media, and the Internet
Computer proficiency (skilled in the use of Windows, and Microsoft Office suite with the ability to professionally format documents, import/export database records, perform mail merge functions, etc.) Become proficient with the Chamber’s membership management database

Reports to: Director of Operations
This position will provide reception support for members and visitor services and handle various administrative tasks.
Key Result Area #1: Customer Service

Supporting Goal: High expectation of greeting visitors in a positive, friendly manner
Primary on incoming phone calls and walk-ins, and correctly answering questions and/or routing calls/visitors to appropriate staff member. Schedule meetings for staff member if not available.
Daily monitoring of e-mail, monitor Chamber social media accounts to relay information to the appropriate staff member for any that need a response.
Respond to requests received by phone, mail, e-mail, etc.

Key Result Area #2: Office Assistance

Supporting Goal: Assist staff as necessary to ensure the efficient and effective operation of the Chamber office and events
Participate as an active member of the Chamber staff, which is a positive and dynamic team dedicated to exceeding customer expectations.
Receive mail daily. Record any payments that are received in the CRM system and tracking spreadsheet. Distribute mail to appropriate staff member.
Print postage, mail items as requested.
Print/e-mail monthly invoices and statements for membership renewals.
Mail membership decals to renewing members.
Enter monthly payments into the CRM database for those that are on monthly pay.
All major Chamber events will be required as staff participant.
All other activities and/or projects assigned by the Office Administrator and/or President.

Key Result Area #3: Data Base Maintenance

Supporting Goal: Ensure that membership contact information is accurately kept in data base.
Maintain accurate records of all incoming calls and walk-in visitors by utilizing a system of data collection.
Tally of business referrals and community information logs must be completed weekly. Enter referrals into CRM database.
Inform members of referrals and preparation of visitor’s center service reports must be produced timely.
Research and gather local events to add to our Castle Rock Community events calendar located at VisitCastleRock.org/events. Submit and update daily.

Key Result Area #4: Community Program Assistance

Supporting Goal: Assist in the monitoring & support of programs
Shop the Rock, coordinate the new residents’ packet creation and monthly distribution.
Shop the Rock, gather Chamber materials, business promotion and other items for mailings.
Obtain monthly new resident’s list from Town of Castle Rock Utilities department, clean up the information from the database and distribute the information to the appropriate subscribers monthly and utilize the addresses for Shop the Rock program.
Maintain participating member’s literature count and notify participating members when items reach a quantity of 300 or fewer.
Obtain new business list from Town and work with other staff to send a welcome letter monthly that will be followed up by a phone call from Chamber staff.

Key Result Area #5: Facility Maintenance

Supporting Goal: Ensure the Chamber facility is presented in an overall professional manner.
Coordinate informational handout/mailing materials for relocation, tourism, Chamber membership and demographics. (Relocation requests to be processed within two working days.)
Manage Community Service workers in the office.
Maintain the professional appearance of the visitor center, reception, boardroom, conference room, kitchen, and bathroom areas. This includes cleaning and trash maintenance in facility if community service is not available.
Prepare board room as required for upcoming meetings or trainings (set tables and chairs in appropriate formation and set up projector if needed). Clean board room and/or kitchen following meetings if necessary.

The Chamber office hours are from 8:30 am- 5 p.m. Monday-Friday. Position hours will not exceed 25 hours per week. The position pays between $17.50 – $20/ hour based on experience.
About the Castle Rock Chamber of Commerce:
Founded in 1955, the Castle Rock Chamber of Commerce has been the leading champion of entrepreneurial and economic prosperity for more than 67 years. We started with a simple but very important objective to support and promote local businesses, and that straight forward mission still drives everything we do more than half a century later. The Chamber has a long history of championing initiatives that make Castle Rock and Douglas County great. The Chamber provides leadership on issues important to business and takes collective action to advance sustainable economic growth and a better Douglas County for all who live, work and play in our city and region.
Job Type: Part-time
Pay: $17.50 – $20.00 per hour
Benefits:

Flexible schedule

Schedule:

Monday to Friday

Work Location: One location

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