Airport Manager Job Vacancy in Etihad Airways Toronto, ON – Latest Jobs in Toronto, ON

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Full Details :
Company Name : Etihad Airways
Location : Toronto, ON
Position : Airport Manager

Job Description : Synopsis

It’s an exciting time to work for Etihad Airways; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation.
We have an opportunity for someone to join the Toronto station as an Airport Manager. In this role you will bring a dynamic approach to planning and directing the airport operation, overseeing team and service provider performance. You will ensure financial, customer service, quality, safety and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards.
If you are an experienced Duty Manager or an existing Airport Manager with the capabilities to lead and manage all elements of the Toronto operations, we would love to hear from you.

Accountabilities
Direct and oversee all passenger and aircraft handling operations on a management and shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements.
Actively participate in the daily operation, working shifts including weekends and/or public holidays, where required, to deliver the local operation
Responsible for the effective management of safety and security outcomes through safety and security promotion, hazard identification and risk assessment, safety, security and compliance monitoring and reporting
Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests
Deliver, maintain and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans
Accountable for on time performance including management, mitigation, accurate reporting and follow-up of delays
Accountable for airport ancillary sales performance, promotion, coordination and process compliance monitoring
Accountable for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPIs
Perform the role of Local Security Contact Officer
Additional responsibilities defined in full JD on intranet

Education & Experience
Minimum high school education (certification required) with a demonstrable knowledge of airport operational leadership, project management and business solutions skills.
Previous exposure to highly pressured and multicultural environment in a management/supervisory role within a shift environment required. Previous regional or international exposure highly advantageous
Minimum 4 years relevant experience with exposure to global business best practice for airport operational management.
Airport budget management and safety management is critical
Proven ability to lead and drive results and communicate internally and externally on a large scale across multiple channels

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.
COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.

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