AMENDED – ADMINISTRATIVE SUPPORT CLERK Job Vacancy in Ministry of Children, Community and Social Services Kitchener, ON – Latest Jobs in Kitchener, ON

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Company Name : Ministry of Children, Community and Social Services
Location : Kitchener, ON
Position : AMENDED – ADMINISTRATIVE SUPPORT CLERK

Job Description : Do you thrive in a client-service environment and possess demonstrated administrative, communication and customer service skills? If so, consider this challenging opportunity with the Ontario Disability Support Program, in the Ministry of Children, Community and Social Services.

Positions Available:
1 temporary full-time position in Cambridge for up to 6 months with possibility of extension1 temporary full-time position in Burlington for up to 12 months with possibility of extension1 temporary full-time position in Kitchener for up to 6 months with possibility of extension
What can I expect to do in this role?
As a customer service provider and member of the program delivery team, you will:
provide clerical and administrative support services to the teamgreet visitors, answer incoming calls and respond to electronic inquiriessort and distribute incoming mailestablish and maintain electronic and hard copy filing systemsvalidate, assess and determine the release of social assistance paymentsmake bank deposits, accepting/tracking cheques/money orders for repayments/reimbursementscoordinate and maintain team schedules and calendarsutilize databases, to gather/enter client information and data for reports and assignments
How do I qualify?
Administrative, Clerical and Financial Skills:You demonstrate knowledge of administrative office procedures, practices and routine office equipment to provide support in a fully automated environment using online databases to input/access client informationYou demonstrate knowledge of financial processes and analytical skills to validate, calculate and determine appropriate benefit entitlementsYou can provide financial payment/reimbursement processing and monitoring servicesYou can use software such as Word, Excel and PowerPoint, and electronic mail to produce reports, forms, letters and payments
Communication and Interpersonal Skills:You have verbal and written communication skills to clearly and concisely respond to in-person and electronic program inquiries from the publicYou demonstrate interpersonal and listening skills to elicit information and support team membersYou have interpersonal skills to interact with the public, to collaborate in a team driven environment to ensure that operational requirements are being met
Customer Service Skills:You have proven customer service skills to effectively deal with a high volume of clients with disabilities, in person, by telephone and through electronic communicationYou are able to understand and apply the regulations, policies and guidelines governing the ODSP in order to respond to enquiries in a timely and accurate mannerYou are aware of and sensitive to issues facing people with disabilities and those living with fixed or low income
Judgement and Organizational Skills:You are able to organize and coordinate workflow, assess priorities and meet deadlinesYou have demonstrated experience working in a team environment, proposing solutions and/or making suggestions for optimal use of resources, sharing decision making with co-workers to prioritize tasks and workloads to ensure operational requirements are met
OPS Commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.
Additional Information:
Address:
1 Temporary, duration up to 6 months, 73 Water St N, Cambridge, West Region, Criminal Record Check
1 Temporary, duration up to 6 months, 715 Fischer Hallman Dr, Kitchener, West Region, Criminal Record Check
1 Temporary, duration up to 12 months, 2180 Itabashi Way, Burlington, Central Region, Criminal Record Check

Compensation Group: Ontario Public Service Employees Union

Understanding the job ad – definitions
Schedule: 3.7

Category: Administrative and Support Services

Posted on: Wednesday, March 9, 2022

Note:

In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.

Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated’ under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

Effective, January 1, 2022, the updated salary range for this position is $24.77 to $28.80 per hour/week in alignment with the recently ratified OPSEU Unified 2022-2024 collective agreement.

E-SS-178845/22(3)

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