Billing Coordinator Job Vacancy in SE Health Markham, ON – Latest Jobs in Markham, ON
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Company Name : SE Health
Location : Markham, ON
Position : Billing Coordinator
Job Description : About Us:
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We’re a great place to work, and we hope you’ll join our team.
We are delighted to be seeking an additional Billing Coordinator to join our SE Home Office team. The successful candidate will be responsible for conducting all centralized billing activities for public and/or private payors, ensuring all tasks are completed accurately and on time. This is a Hybrid role where you will have a good balance between working remote and in office.
RESPONSIBILITIES:
Processing of Government Billing including:
Process electronic or manual billing, reconciliation files and reports within the guidelines and time frames set by the agency and/or internally. Update data, communicate and participate as needed to resolve billing disputes.
Reconcile data and payments accurately and in timely manner. Maintain accurate payment reconciliation logs identifying and following up on any discrepancies to resolve.
Processing of Private (Direct to Consumer / Agency / Business to Business Contracts) Billing including:
Process invoices and supporting reports accurately within the guidelines and timeframes set by agency and/or internally using various automated and manual processes.
Process multiple types of payments accurately to relieve sub-ledger accounts in a timely manner. Work closely with internal staff to investigate and resolve billing disputes. Update data in system and issues adjustments as needed to resolve billing disputes.
Actively review outstanding accounts and follow collections process to pursue overdue accounts in timely manner. Escalate as needed to mitigate revenue risks.
Other Activities:
Provide excellent customer service to all internal and external clients.
Perform all tasks within policy and processes provided, actively learn and use new tools.
Team support – provide coverage for critical tasks during absence of other team members to ensure business needs are met by the team overall.
Interface with designated team staff, manager and IS department for purposes of troubleshooting and resolving system issues, following up to resolution. Provide subject matter expertise, data, collaboration and support to other teams as needed.
Recommend improvements to processes, systems and/or reports to address specific issues or increase efficiency/effectiveness.
REQUIREMENTS:
Experience with billing, payment and collection processes, in both business to business and direct consumer streams, is strongly preferred. Healthcare industry experience would be considered an asset.
Strong verbal and written communication and customer service skills are required.
Candidate needs to have proven problem-solving skills, be detail oriented while understanding rationale and impacts of actions and show strong sense of initiative and accountability for accuracy of work.
An ability to prioritize, multi-task and self-organize to deal with competing priorities and meet deadlines is required.
Individual must be agile and comfortable working in a fast paced and changing environment that strives for efficiency and ongoing improvement. Capacity to adapt and learn new systems and processes with a positive confidence is required.
Intermediate to advanced skills in MS Excel is required. Practical experience working with Great Plains (MS Dynamics) systems is preferred. Experience with Procura or AlayaCare may be a benefit.
This position may require working standard hours aligned with customer’s time zone to meet National business needs.
Post-Secondary education in Business Administration/Accounting is considered an asset
SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.
Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at HumanResources@sehc.com at your earliest convenience.
Please apply online effiechristidis@sehc.com
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