Business Consultant Job Vacancy in Member Driven Technologies Great Falls, MT 59405 – Latest Jobs in Great Falls, MT 59405

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Company Name : Member Driven Technologies
Location : Great Falls, MT 59405
Position : Business Consultant

Job Description : POSITION PURPOSE
Business Consultants offer advice and expertise to credit union clients to help them improve their operational performance through Symitar expertise. Working on strategic projects, such as core conversions, credit union mergers or direct consulting engagements, the Business Consultants offer recommendations over a variety of areas, including branch operations, lending, membership, collections and other credit union operations. This individual will collaborate to enhance product utilization and gain efficiencies with clients. It will be this individual’s focus to work with the client, both remotely and on site, for the purpose of analyzing current software solutions and processes, and identifying recommendations to help achieve client goals.
DUTIES & RESPONSIBILITIES
Conducts research, surveys and interviews to gain understanding of the business.
Detects issues and investigates ways to resolve them.
Communicates the pros and cons of possible credit union operational strategies.
Compiles and presents information orally, visually and in writing.
Builds business recommendations using interviews, document analysis, storyboards, site visits, business process descriptions, as well as task and workflow analysis.
Works with MDT business areas to facilitate the implementation processes for projects and consulting engagements.
Works with clients on data analysis and mapping for database consolidations.
Familiar with MDT module configuration and implementation.
Provides input to executive management to make ongoing improvements to standard templates and company practices as needed.
Manages and tracks the status of requirements throughout the project or task.
Responsible for working with other departments to ensure work is flowing effectively and timely throughout the organization.
Works proactively with software team to ensure built-in quality throughout the process.
Develops a strong understanding of client objectives and assesses their business strategies and needs in relation to their objectives.
Ensures effective ongoing communication with clients to maintain high levels of customer retention.
Responds to client requests, both internal and external, in a timely manner.
Tests all aspects of software from the perspectives of functionality, usability, reliability, integration and performance.
Assists in diagramming processes and provides documentation of QA activities as needed.
Validates and verifies compliance with system specifications, standards, and documentation of test plans and quality plans.
Maintains an in-depth understanding of the software products from a functional testing standpoint.
Identifies and champions resolution of quality issues.
Assists in setting department and company standard practices and procedures.
Responsible for working with company partners to ensure the delivery of the product or services is successful.
Acts as a subject matter expert for co-workers.
Assumes responsibility for all other duties as required or assigned.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS
High school graduate or equivalent.
Two years of college training in business or an equivalent amount of experience in credit union operations and practices.
3 or more years of experience in financial institution core processing.
Experience working with multiple projects at once.
REQUIRED KNOWLEDGE
Knowledge of consulting business practices and procedures.
Knowledge of Symitar Episys financial institution processing systems.
Knowledge of MDT product and service offerings and strategic business partners.
SKILLS/ABILITIES
Excellent interviewing skills.
Excellent listening skills.
Ability to successfully manage client relationships.
Works well in a team environment.
Excellent organizational abilities.
Strong oral and written communication abilities.
Strong analytical skills.
Ability to prioritize tasks and complete corporate projects in a timely manner.
Ability to innovate and be agile with workload and process changes.
WORKING CONDITIONS
No hazardous or significantly unpleasant conditions (such as in a typical office).
May require out-of-state and local travel up to 25% of working time.
Additional hours as required.
Long duration of computer workstation usage.

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