Business Operations Analyst Job Vacancy in Royal Bank of Canada Toronto, ON – Latest Jobs in Toronto, ON

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Company Name : Royal Bank of Canada
Location : Toronto, ON
Position : Business Operations Analyst

Job Description : Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Business Operations Analyst
Job Description
What is the opportunity?
In this role you will be working with Cash Payments and Operations in Toronto, to support in creating/updating/maintaining all operation’s procedures, ensuring they are created and documented in standard PPL format. You will also assist in multiple projects and initiatives by defining process flows, gathering requirements, and supporting the teams. In this role, you will also help identify automation opportunities, and leverage technology such as Robotics Process Automation (RPA) to design and deliver automation solutions, enhance efficiency, and reduce manual/low value add work. You will also be trained on multiple roles within the CPO teams and support the teams as required.
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What you will do?
Define and maintain supporting documentation, process flow content, and operation procedures
Identifies and implements opportunities to drive the business forward through technology optimization, improvements, and/or cost reductions, either through everyday processes or through participation in various workgroups or projects
As a subject matter expert, you will support new initiatives and assist in the integration of new processes within the team
Support CPO teams as required by completing payments transactions/processes
Support digitization and other technological initiatives
Review & Lean existing processes through facilitated working sessions
Perform all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change
What do you need to succeed?
Must-have
Strong communication and writing skills
Strategic thinking skills
Logical thinker: recognizes patterns easily and can settle on a direct path to solve a problem, without unnecessary steps
A proven change champion mindset with proficient communication skills and the ability to drive collaboration, learning, and participation.
Proficiency in Microsoft Office Suite
Strong stakeholder and relationship management skills
Advanced problem-solving skills
Nice-to-have
Knowledge of cash payments operations
Background/experience with business and data analysis
LSS experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent exposure to communicate with various business partners and stakeholders within other platforms as appropriate
Opportunity to obtain hands-on experience throughout your role
Working with an exciting, close-knit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Job Summary
Address:
TORONTO, Ontario, Canada
City:
CAN-ON-TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Investor and Treasury Services
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2022-03-21-07:00
Application Deadline:
2022-04-04-07:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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