Business Systems Analyst Job Vacancy in ardent softsol Toronto, ON – Latest Jobs in Toronto, ON
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Company Name : ardent softsol
Location : Toronto, ON
Position : Business Systems Analyst
Job Description : We are looking for Business System Analyst to join our Digital Engineering team. This is a chance to join one of the fastest growing and exciting consultancies, with an opportunity to grow with the company as it expands.ResponsibilitiesEstablish collaborative relationships with external and internal stakeholders.Gather accurate requirements and create user stories.Strategically and creatively think about how the consumer experience should work; translating a vision to processes and requirements.Along with the Scrum Master, the BSA will manage the requirements backlog.Show Us What You’ve GotIt will be very useful if you have some or all of the following skills and experience:Technical BSA experience.Understanding of Cloud based technologies such as CCaaSUnderstanding of APIs and SwaggerUnderstanding of WSDLs and other legacy integration patternsAgileJira, Confluence and BitbucketAbility to create user-stories, especially the technical components of the storyAbility to create and assist with test-case and test toolsContact Center and IVR experience (nice to have)ChatBOTs (nice to have)Workforce management tools (nice to have)Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.Now Take the Next StepIf you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.Job Type: Full-timeSalary: $80.00-$85.00 per hourSchedule:8 hour shift
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