Call Center Representative/Customer Service Job Vacancy in DISYS Tempe, AZ 85282 – Latest Jobs in Tempe, AZ 85282

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : DISYS
Location : Tempe, AZ 85282
Position : Call Center Representative/Customer Service

Job Description : Job Description:
Job Title: CSR/Fraud and Claims Ops Spec 2 (Online Alert Fraud)
Location: Tempe, AZ 85282
Duration: 6+ months with possible Contract to Hire
Shifts:
Training will be for 6 weeks, and it will be an 8am – 4:30pm schedule
After training there will be 2 shifts:
Sunday – Thursday 11am -8pm with an hour lunch
Tuesday – Saturday 11am – 8pm with an hour lunch
Responsibilities:

Customer contact is made through inbound and/or outbound calling to complete investigation. May also involve contacting third parties for research.
This position will entail reviewing online alerts for possible fraud on customers’ accounts. There will be outbound phone calls to check in with customers that have these alerts. Once fraud is shown it’s valid, agent must create a case for a claim while freezing the account in question. This is a production environment where agents are expected to do 4.5 alerts per hour. This will be on average an 80%/20% split on investigative work/phone calls.

Interview: ASAP
Interview Process: One phone interview with 1-2 managers
Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.Thanks,Shaik
Job Types: Full-time, Contract
Pay: $20.00 per hour
Schedule:

8 hour shift

Experience:

Calling/Customer service/ callcenter: 1 year (Preferred)

Work Location: One location

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company