CLAIM ADVISOR, HOMEOWNER – ONTARIO Job Vacancy in Allstate Canada Markham, ON – Latest Jobs in Markham, ON

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Company Name :
Allstate Canada
Location : Markham, ON
Position : CLAIM ADVISOR, HOMEOWNER – ONTARIO

Job Description : Considering the current affairs, Allstate will be conducting virtual interviews and has made arrangements for new hires to work remotely untill it is deemed safe to return to office.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Our team is growing and we are actively looking to hire a Claim Advisor – Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Role Designation: Home-Based

Benefits to joining Allstate

Group Benefits Program customizable to your needs
Comprehensive Retirement Savings Program with employer matched contributions
Employee discounts (15% on auto and property insurance, plus many other products and services)
Strong Brand Recognition
Working within the community and giving back!
Opportunity for career development and growth
Proud to offer work/life balance to support your success
Annual Wellness allowance to support employees with improving health and wellbeing

Accountabilities:
Interpret insurance policy wording, determine policy coverages and set reserves on all claims assigned;

Investigate, negotiate and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence;

Comply with best practices as set out in Allstate policies and procedures;

Adhere to legislative and regulatory requirements;

Ensure files are thoroughly documented;

Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority;

Set and define customer service expectations;

Take ownership and accountability to solve customer problems;

Maintain a caseload reflective of a Claim Advisor, Homeowner;

Communicate and interact with claimants, vendors and other insurance companies in a professional manner;

Work collaboratively with a team of Homeowner Adjusters and Claims Assistants;

Other tasks assigned by Manager.

Qualifications:
Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor experience;

Completion of CIP designation or desire to pursue is preferred;

Prior insurance experience and knowledge in automobile and property claims preferred;

Strong time management and organizational skills as well as the ability to work in a fast paced environment;

Strong critical thinking skills to identify strengths and weaknesses of claim;

Strong written and verbal communication skills with a commitment to providing outstanding customer service;

Ability to work independently and as part of a collaborative team environment.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands ® ” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca . For safety tips and advice, visit www.goodhandsadvice.ca .

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