Collections Agent 2 Job Vacancy in State of Montana Helena, MT – Latest Jobs in Helena, MT
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Company Name : State of Montana
Location : Helena, MT
Position : Collections Agent 2
Job Description : The Montana Department of Public Health and Human Services (DPHHS) has an employment opportunity within the Business and Financial Services Division’s Accounts Receivable Department.
Our mission at DPHHS is to improve and protect the health, well-being, and self-reliance of all Montanans throughout every stage of their life. By joining our team, you will have the opportunity to perform meaningful work in public service to our state and its residents. Whether you are joining the workforce or have several years of experience, DPHHS has the opportunity for you!
Business & Financial Services Division’s (BFSD) mission is to provide professional services in operational areas critical to the efficient and effective management of the Department. The Office of Procurement and Contracts, within the Business Services and Internal Support Bureau, provides the general and specific oversight of the decentralized procurement function for the Department of Public Health & Human Services.
Overview
The Collections Specialist within Accounts Receivable performs collection enforcement activities to collect outstanding liabilities owed to the department; contacts customers regarding delinquencies and applicable policies and statutes; provides document review, process control, investigation, and related support services; and performs paralegal procedures related to legal collection of accounts. The position reports to the Accounts Receivable Supervisor and does not supervise other staff.
What We Can Offer You
The State of Montana’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness program. Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/ In addition to employee benefits, there are a wide range of advancement opportunities within the largest state agency in Montana.
Qualifications:
What You Can Offer Us
Knowledge of accounting principles and practices; excellent spreadsheet skills including report formats.
Sound judgement, decision making, problem-solving, negotiation, and conflict resolution skills.
Excellent customer service, verbal and written communications skills.
Ability to evaluate priorities and multitask accordingly to meet deadlines under time constraints,
Ability to work with accounting systems and operate personal computer and general office equipment.
Ability to analyze and solve complex problems; consider the relative costs and benefits of actions.
Meet minimum qualifications:
Associates Degree in accounting, business, public administration, finance or other related area.
Three years of experience in law enforcement, investigation debt collection, or credit and finance. Must include customer service experience.
Other combinations of related education and experience may be considered on a case-by-case basis.
For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact Colleen Rogan at crogan@mt.gov
How to Apply
Submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploading correctly to the specific application for this position.
Resume
To be considered for any DPHHS position, applicants must complete and submit their application online, and upload any required documents. Successful applicants are required to successfully pass all DPHHS specific background check(s) relevant to each position. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
This position is open until filled, with a first screening of applications 1 week from posting date.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Business/Analyst/Statistics
Salary: $ 21.93 – 21.93 Hourly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: No
Primary Location: Helena
Agency: Department of Public Health & Human Services
Union: Montana Federation of Public Employees
Bargaining Unit: 061 – MFPE-DPHHS-Central Off
Posting Date: Mar 4, 2022, 2:58:45 PM
Closing Date (based on your computer’s timezone): Ongoing
Required Application Materials: Resume
Contact Name: Colleen Rogan | Contact Email: crogan@mt.gov | Contact Phone: 406-444-4954
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