Collections Technician (02081 & 02066) Job Vacancy in State of Montana Helena, MT – Latest Jobs in Helena, MT
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Company Name : State of Montana
Location : Helena, MT
Position : Collections Technician (02081 & 02066)
Job Description : MISSION STATEMENT:
Empowering all Montanans through work and opportunity.
DLI CORE VALUES:
Customer Service
Leadership
Accountability
Why should you come to work for the Department of Labor & Industry?
It’s about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive and collaborative work environments. Learn more about DLI here.
Why should you live here?
Helena, Montana is located in the beautiful Rocky Mountains and sits halfway between Yellowstone National Park and Glacier National Park. Helena offers an abundance of recreational opportunities including; camping, fishing, hunting, as well as world class mountain biking and hiking. Learn more about Helena here.
What other benefits can you expect from this opportunity?
Look here for a summary of our outstanding benefits. You’ll love what you see! Our benefits include:
Work/life Balance
Health Coverage
Retirement Plans
Paid Vacation, Sick Leave and Holidays (a combination of up to 38 per year!)
How would this position make an impact in your community?
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Collection Technician position in the Unemployment Insurance Division.
JOB OVERVIEW:
As a Collection Technician you will:
Evaluate, collect and monitor unemployment insurance benefit overpayments.
Establish and maintain accounting records.
Negotiate deferred payment contracts with claimants.
Review returned mail.
Act as main contact with the Department of Revenue, Department of Administration, and Lottery Division.
Qualifications:
What is it about you that makes you the right person for this opportunity?
If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:
Knowledge of:
state and federal laws, rules and regulations pertaining to the payment of UI benefits.
collection techniques and procedures, telephone interviewing techniques, business law and finance.
claims processing and accounting procedures.
Skills in:
outstanding customer service.
organization and prioritization.
basic computer operation.
Ability to:
communicate effectively orally and in writing.
comprehend and communicate abstract and concrete variables.
interpret technical procedures, governmental regulations, state and federal law related to UI benefits.
MINIMUM QUALIFICATIONS:
Three years of directly related experience.
Equivalent combinations of education and experience may also be considered on a case-by-case basis.
How would I let you know that I’m the right person?
You are REQUIRED to attach a cover letter and resume at the time of application.
In your cover letter please address the following question:
Please explain how your past work/life experience has prepared you for this position.
In your resume, include all work experience you have held that would help you qualify for this position, including duties, dates of employment (month & year – start & end) and hours per week. Starting pay is based on relevant education and experience. Pay is set based on what you submit at time of application.
A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further.
Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.
All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.
BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees working at least half-time for more than six months are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Learn more about them HERE! Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System – vesting criteria applies. Flexible schedules may be considered.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Office/Administrative/Clerical
Salary: $ 35,317.00 – 38,938.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 3
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: No
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Federation of Public Employees
Bargaining Unit: 038 – Labor and Industry Employees
Posting Date: Feb 18, 2022, 3:02:52 PM
Closing Date (based on your computer’s timezone): Ongoing
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone: 406-444-4737
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