Consular and Passports Officer, Toronto Job Vacancy in Australian Trade and Investment Commission (Austrade) Toronto, ON – Latest Jobs in Toronto, ON

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Full Details :
Company Name : Australian Trade and Investment Commission (Austrade)
Location : Toronto, ON
Position : Consular and Passports Officer, Toronto

Job Description : Classification: Austrade Overseas Performance Level D (AOPL D)
Location: Toronto, Canada
Commencement Salary: $CAD68,500
The role:
We are seeking a Consular and Passports Officers with the Australian Trade and Investment Commission (Austrade), at the Australian Consulate, Toronto. This position provides quality consular and passport services to Australian citizens living in Southern Ontario in accordance with our Consular Services Charter.

Duties include
Process applications for new and replacement Australian travel documents including:
o Responding to enquiries from passport applicants
o Interviewing applicants

o Preparing documentation for scanning application to Australia including performing all required checks
o Dispatching of travel documents
o Receipt payments for travel documents and completing reconciliations
Provide the full range of consular assistance to distressed Australians in a timely, discreet manner in line with our Consular Handbook, including:
o Timely and full reporting of all cases
o Crisis management
o After hours service to Australian citizens as required
Provide other consular services (i.e. notarials, voting) as requiredLiaise with Canberra and Ottawa on passport/consular work as requiredAssist the Post Manager with other duties as required

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