Customer Service Job Vacancy in Keysight Technologies Colorado Springs, CO 80907 – Latest Jobs in Colorado Springs, CO 80907

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Company Name :
Keysight Technologies
Location : Colorado Springs, CO 80907
Position : Customer Service

Job Description : Job Description

Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to Keysight trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May act as lead for team responsible for booking orders and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Resolves problems by applying established policies, procedures and tactics.

Determines and develops approaches to administrative customer service assignments
Responsible for customer service tasks which require planning and judgment
Solves a broad range of customer service problems varying in scope and complexity

Job Qualifications

May require some higher education or specialized training/certification, or equivalent combination of education and experience.
Typically minimum of 3 years relevant experience for entry to this level.
Requires complete understanding of general and technical aspects of job.

Job Function

Colorado Pay Range: $33,510 – $55,580 Based on experience, education and skills, most offers will be between the minimum and the midpoint of the Salary Range listed above.
Note: For other locations, pay ranges will vary by region Keysight Results Bonus Program Eligible

US Employees may be eligible for the following benefits:

Medical, dental and vision
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Life, Accident, Disability insurance
Business Travel Accident and Business Travel Health
401(k) Plan
Flexible Time Off, Paid Holidays
Pa
Discounts, Perks
Tuition Reimbursement
Adoption Assistance
ESPP (Employee Stock Purchase Plan)

________________________________________id Family Leave

___________________________________________________________________________________
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Candidates can be considered to work from the following locations:
Americas : United States : Colorado : Colorado Springs
Job ID : 39517

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