customer service representative – call centre Job Vacancy in VWR International, LTD Mississauga, ON – Latest Jobs in Mississauga, ON

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Full Details :
Company Name :
VWR International, LTD
Location : Mississauga, ON
Position : customer service representative – call centre

Job Description : or equivalent experience
Business Equipment and Computer Applications
SAP (FI/CO / HR / MM / OT SD)
MS Excel
MS Windows
MS Word
Internet
MS Outlook
Work Setting
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers’ complaints or concerns
Access and process information
Sell merchandise
Receive payments
Maintain records and statistics
Issue receipts and other forms
Explain the type and cost of services offered
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Work under pressure
Attention to detail
Work Location Information
Remote location
Computer and Technology Knowledge
Salesforce
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Punctuality
Workplace information
Remote work available
Health benefits
Health care plan
Disability benefits
Dental plan
Vision care benefits
Paramedical services coverage
Financial benefits
Stocks/shares
Long term benefits
Group insurance benefits
Life insurance
Registered retirement savings plan (RRSP)
Deferred profit-sharing plan (DPSP)
Maternity and parental benefits
Tax-free savings account (TFSA)
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?

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