Customer Service Representative Job Vacancy in Denver Boulder Couriers Boulder, CO 80301 – Latest Jobs in Boulder, CO 80301
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Company Name : Denver Boulder Couriers
Location : Boulder, CO 80301
Position : Customer Service Representative
Job Description : If you are looking for a fun casual work environment that’s dog friendly, this is the job for you!
Were you a stay-at-home mom, now looking to keep busy?A high school grad wanting to work and gain on the job experience?If you can commit to full or part time, give us a call.
Job Summary
Assisting customers via phone and email in a courteous and professional manner.
Ability to professionally communicate in an understanding but straightforward manner at all times
Precise attention to detail
A typical day goes by quickly. It is a fast pace environment and things can get busy with lots of multi tasking.
It takes a team effort to manage the workload. Once trained on our industry specific software, we anticipate the candidate can manage 50 or so phone orders along with incoming web orders and quick quotes.
Office hours are Monday through Friday 8am am to 5pm
Responsibilities and Duties
Entering customer orders in DBC computer system that are called in or placed through our website
Processing credit card orders
Answering customer billing inquiries
Updating customer account info and change of address location info
Assisting sales dept with quote responses and correspondence
Working with the dispatch staff to help maximize scheduling efficiency
Qualifications and Skills
Strong customer service experience and background
Strong attention to detail is mandatory
Must be flexible and able to wear many hats at times
Benefits
Hourly wage with regular reviews and raisesRTD Regional bus pass providedFlexible schedule ( we are open Monday through Friday 8am to 5pm )Possibility for advancement to management positionPaid holidaysKaiser Health PlanJob Type: Full-time or Part TimeStarting Pay: $18.00 – $20.00 per hour
Work Environment
Casual
Fun
Engaging
Dogs Welcome
Job Types: Full-time, Part-time
Pay: $18.00 – $20.00 per hour
Benefits:
Health insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Preferred)
Work Location: One location
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