Customer Service Representative Job Vacancy in Vitus Mesa, AZ – Latest Jobs in Mesa, AZ

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Company Name : Vitus
Location : Mesa, AZ
Position : Customer Service Representative

Job Description : Are you looking for healthcare, stability, and security? We are looking for hard-working customer service representatives to act as a patient advocate to resolve questions or concerns.
Monday – Friday 8am – 5pm.
Essential Duties and Responsibilities

The customer service representative will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
The customer service representative will adhere to and implements all company policies and procedures, including but not limited to clinical programs
The customer service representative will build relationships with locations, field management, patients, and referral sources
The customer service representative will collect patient source information and inputs data into e-Intake
The customer service representative will complete thorough verification for products and services

Essential Duties and Responsibilities

Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling
Obtains medically necessary documentation

Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 2 years (Preferred)

Work Location: One location

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