Customer Support Job Vacancy in Right Word Agency Cambridge, ON – Latest Jobs in Cambridge, ON
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Company Name : Right Word Agency
Location : Cambridge, ON
Position : Customer Support
Job Description : Thanks for taking the time to look into our Customer Support opening. 2021 was a record year for our firm. We hope that that’s just the beginning of our growth. Unlike most other companies, we don’t have a staffing shortage, we have a surplus of opportunity. Our employees become family in no time and tend to stick around for life. Our growing consumer base is driving our demand for skilled customer support administrators and consultants. We encourage anyone with a background in CSR, Sales, Administration, Management or Staffing to apply and learn why we are one of the fast-growing companies in the nation.Perks and Benefits:Weekly Pay and Uncapped CommissionHybrid office with remote flexibility$60k plus first year average incomeBonusesResidual IncomeExceptional commission ratesTrip Incentives and other benefitsFull TrainingRoles & ResponsibilitiesDevelop strong positive working relationships with customers and colleaguesRegularly monitor all active projects to ensure that deadlines are being metProviding necessary communication to customers and the organization.Utilize organizational and time management skills to prioritize and adjust daily tasks.Coordinate efforts with customers and sales representatives to obtain necessary documentationQualifications & ExperienceStrong communication skills including the use of a call management system as well as text messaging and emailAbility to mitigate customer concerns while arriving at the best positive outcomeProficiency with Microsoft Office, Adobe PDF, Document Management.SalesForce.com experience is a plusRelevant training, experience or education pertaining to Customer Service practicesOur approach to training and ongoing mentorship is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for a response.Job Type: Full-timeSalary: $51,000.00-$54,000.00 per yearBenefits:Employee assistance programEmployee stock purchase planFlexible scheduleSchedule:8 hour shiftMonday to Friday
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