Desktop Support Analyst Job Vacancy in Progression3 Toronto, ON – Latest Jobs in Toronto, ON

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Company Name : Progression3
Location : Toronto, ON
Position : Desktop Support Analyst

Job Description : On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role.Primary Responsibilities: Monitor computer hardware performance and diagnosing problemsUpgrade computers through the addition of new hardware, such as additional RAM or a new disk driveReplace worn or defective parts and clean computer hardware according manufacturers’ specificationsPerform testing of equipment that has been repaired, prior to returning the equipment to the userSet up new configurations for computers including OS image deployment Install, configure and upgrade software applications including rollout projectTroubleshoot and resolve software applications and OS related problemsTrack and route problems and requests tickets, and document resolutions Identify, prioritize, and escalate situations requiring urgent attentionPerform system health check and mitigation to meet software and security standard including encryption, patching and backupCore Client Hardware And Software Environment: Lenovo Thinkpad laptops, Dell Optiplex desktops, MAC Books, MAC OS, Microsoft Windows 10 / 7 / XP / 2000 / XP OS, Microsoft Office 365 / 2003 / 2007 / 2013 / 2016, Microsoft ATP and LAPS, Quest KACE, Crashplan, McAfee AV / ePO, Palo Alto Network VPN, Adobe Acrobat, SAP, Exceed on Demand and EDA tools for Windows.Job Types: Full-time, PermanentSalary: $26.00-$30.00 per hourSchedule:8 hour shift

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