Enrollment Eligibility Supervisor – Remote Job Vacancy in UnitedHealth Group Phoenix, AZ 85070 – Latest Jobs in Phoenix, AZ 85070

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : UnitedHealth Group
Location : Phoenix, AZ 85070
Position : Enrollment Eligibility Supervisor – Remote

Job Description : You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM

The Enrollment Eligibility Supervisor will be responsible to oversee day to day activities related to enrollment and eligibility operations in order to accomplish the business and their team’s objectives. Our Supervisors and their teams have a serious responsibility to make every contact informative, productive, positive, and memorable.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am – 5:00pm). It may be necessary, given the business need, to work occasional overtime.

All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

Supervise Eligibility Representatives in their daily job functions to ensure files are applied timely and all turnaround times and quality standards are met and/or exceeded
Telephonically assist our member eligibility or group questions & verify enrollment status
Assist the team in meeting production standards
Meet and exceed department quality audits and provides coaching to their team members
Maintain & prioritize eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes to the manager and senior leaders
Ensure all standards set by the company, including Attendance, Dress code, etc. are adhered to
Handle all escalations courteously, politely and professionally
Act as back-up support for other Supervisors as needed for meetings and other departmental responsibilities
Advise management in long-range planning for areas of specialization

Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

High school diploma / GED (or higher)
2+ years of billing and/or eligibility experience
1+ years of previous Supervisory or Team Lead experience
Proficiency with computer and Windows PC applications
Intermediate level experience using Microsoft Excel (create, edit, sort, filter, pivot tables)
Ability to travel up to 25% of the time
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

Knowledge of Human Resources policies and procedures
Experience with Microsoft Word (create, edit and save documents) and PowerPoint (create, edit and save presentations)

Soft Skills:

Excellent interpersonal skills
Demonstrate ability for strong oral and written communication skills
Must have the ability to handle multiple issues and prioritize appropriately while working swiftly & efficiently without compromising quality customer service
Strong organizational skills with the ability to prioritize caseload based on business and customer need as well as respond appropriately and effectively in difficult situations

Telecommuting Requirements:

Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $43,200 to $76,700. The salary range for Connecticut / Nevada residents is $47,700 to $84,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: data entry, claims, collections, customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, advocate, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company