Events Operations Specialist – Remote Job Vacancy in Simpler Media Group, Inc. Denver, CO – Latest Jobs in Denver, CO

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Company Name : Simpler Media Group, Inc.
Location : Denver, CO
Position : Events Operations Specialist – Remote

Job Description : Events Operations Specialist – RemoteSalary: $60,000 – $70,000 a year – Full-time
Accelerate your events career by joining this quickly growing B2B technology focused media and research firm.
Simpler Media Group (“SMG”) is looking for an enthusiastic, entrepreneurial and collaborative team member to work with our stellar Events team and help drive a best-in-class events product line to further success.
SMG Events is a growing and strategic part of the company that is experiencing continued success in its virtual model. We are presently looking for our next integral team player who can make an immediate impact on the team as well as the clients and communities that we serve.
Should you join us, you will become a key member of a fun, high performing team. While we are 100% remote, as travel normalizes in the future there will be group events, including SMG conferences, that will again become part of our normal course of work.
At SMG, it is our mission to our employees to bring purpose, clarity and exciting new challenges to your work life.
Candidate ProfileReporting to the Senior Director of Events, the Events Operations Specialist works closely with the Senior Content Manager and Media & Events Producer on the organization’s portfolio of live and virtual conferences, webinars, workshops and custom events. This individual will be intimately involved in client management, event operations and program development.
The Events Operations Specialist will manage event tools & platforms, collect speaker & sponsor materials, coordinate external meetings & speaker recordings, provide customer service, maintain our speaker database, submit certification materials, and related tasks.
This role requires a dynamic problem solver who is tech-savvy, extremely detail-oriented, driven and a master at organization and follow-through. The successful candidate can juggle multiple projects, maintain a cool head under pressure, has a passion for learning new skills, and is an effective and collegial team player.
The ideal candidate is highly versed in digital experience excellence, as well as live event delivery.
Core Duties and Responsibilities
Platform Management (20%)

Maintain registration and event delivery platform – create new events, set up registration pages, manage analytics, serve as knowledge center for platform within SMG
Update content on event websites; regularly monitor and QA event sites
Set up and manage event tools and apps for high-quality delivery of digital attendee experience, content sessions, gamification, surveys, and related event deliverables

Event Operations (20%)

Drive timelines and effectively execute to internal and external deadlines – manage and utilize project management tools effectively
Maintain speaker database health – update contact and engagement activities in real time and provide weekly activity reports
Serve as primary support representative – set up automated emails, respond to inquiries, and work with internal teams to ensure customers’ needs are addressed
Support media producer with video QA, accessibility and webinar delivery
Manage event Slack communities and live day browser and app notifications
Assist in budget management and expense allocation reporting

Program Development (20%)

Coordinate speaker content planning calls, and prepare material templates for briefings, agreements and deliverables
Facilitate the collection of speaker materials – regularly communicate upcoming deadlines, technology requirements, calendar holds, etc.
Upload speaker materials to the Virtual Event Hub and QA all public-facing content
Complete speaker registrations
Submit event programs for certification credits
Identify and coordinate virtual or live experiential opportunities such happy hours, networking, gamification and wellness activities
Help grow our database of potential speakers by researching industry events, speaker bureaus and other outreach, including call for speakers campaigns

Client Management (40%)

Serve as main point of contact for sponsor client deliverables
Coordinate client kickoff calls
Facilitate the collection of sponsored materials – regularly communicate upcoming deadlines, technology requirements, calendar holds, etc.
Upload sponsor materials to the Virtual Event Hub
Conduct sponsor training sessions
Generate and distribute sponsor lead reports – manage privacy compliance, data integrity and coordinate with marketing teams to ensure quality data sets and distribution

Knowledge, Skills, Abilities

Keen understanding and ability to implement digital experience excellence
Interest in technology, and how it impacts our personal and professional lives
Demonstrated flexibility and ability to prioritize and re-prioritize as conditions change, and deliver on time
Strong interpersonal skills, energy, drive and initiative; results and goal oriented
Superior organizational skills and attention to detail
Works efficiently and accurately in both independent and collaborative team environments
Demonstrated ability to create and modify procedural documentation, timelines, and program plans
Confidence to raise issues and communicate with all levels of staff
Willingness to learn and take on more responsibility over time

Education Requirements and Experiences

Bachelor’s degree required with a focus in Communications, Marketing, Public Relations, Project Management or other related field preferred
Two or more years of demonstrated professional experience, including virtual and live event experience (2+ years; required)
Project management experience is preferred (1+ year; preferred)
Prior experience interfacing with customers is required (1+ year; required)

Computer and Technical Skills

Proficiency in the use of Google Docs and Google applications, including Docs, Sheets, Keynote, and Gmail is required (1+ year; preferred)
Working knowledge of Marketo, Salesforce, Hubspot marketing cloud or similar marketing automation platform (1+ year; preferred)
Experience working with webinar platforms such as GlobalMeet, ON24, Zoom, WebEx, GoToWebinar or similar programs (1+ year; required)
Experience working with Swoogo, Swapcard, Hopin, Cvent, Bizzabo or similar event management software (1+ year; required)
Experience working with Slack, Pigeonhole, SocialPoint or other digital communications, gamification or experiential tools (1+ year; preferred)
Interest in learning new software platforms and databases

Compensation, Benefits & Culture
SMG offers a competitive salary, a strong benefits package, flexible work and a large amount of paid time off.
Our benefits package includes 401k matching, health, dental, vision and disability. Full time employees enjoy approximately 32 paid days off + ½ day Fridays every working week of the year. The company is sustaining consistent, healthy growth and as such offers numerous opportunities for skill development, lateral shifts and upward promotions. All employees operate in a remote first model, though face to face time in office or shared spaces is available, depending on your location.
The SMG team is fiercely proud of our positive, flexible, diverse, open-minded and agile culture. From recruitment to promotions, culture, mission and core values are placed front and center for all decision making.
Our organization is digitally native, distributed, diverse and virtual, and has been from its inception. We continue to embrace this approach to work and continue to hire the best fit talent regardless of where they are based.
We are an outcomes-focused organization. We set team goals and work to provide our people with the resources they need to achieve them. How they get there and during what hours of the day is not a management priority. Read more: https://www.simplermedia.com/smg-culture/
Next Steps
Excited by what you’ve read? Great! We’d love to hear from you. Please take the next step and apply here.
Job Type: Full-time
Pay: $60,000.00 – $70,000.00 per year
Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Schedule:

Monday to Friday

COVID-19 considerations:All work is currently 100% remote.
Education:

Bachelor’s (Required)

Experience:

Project management: 1 year (Preferred)
Martech: 1 year (Preferred)
Event platforms: 1 year (Preferred)
Professional: 2 years (Required)
Event planning: 1 year (Required)
Customer service: 1 year (Preferred)
Google Suite: 1 year (Preferred)

Work Location: Remote

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