Food Bank Programs Coordinator Job Vacancy in The Mississauga Food Bank Mississauga, ON – Latest Jobs in Mississauga, ON

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Company Name : The Mississauga Food Bank
Location : Mississauga, ON
Position : Food Bank Programs Coordinator

Job Description : Food Bank Programs CoordinatorThe Mississauga Food Bank’s (TMFB) vision is a* Mississauga where no one goes hungry.* We relieve hunger in Mississauga by providing and promoting access to healthy food for people in need.Job PurposeCoordinate and oversee the daily operations of the Food Bank 2 Home (FB2H) homebound client food delivery program, On Site food bank and other related initiatives. Support the sustainable growth of the programs to meet the increasing demand.Key Performance AreasProgram Coordination (65%)Coordinate all logistics and scheduling for both the FB2H and On site food bank programsCoordinate food deliveries with volunteer leads and volunteer drivers. Coordinate new client delivery days and routes and update them in the system. Follow up with missed deliveries or any delivery issues.Ensure the correct setup of digital client registration tools and information systems, optimizing as necessary. Follow up on new client registrations, collect client information, determine program eligibility, and complete food order forms. Inform new clients of the guidelines of the programOversee and coordinate on site food bank service delivery ensuring adequate inventory and service standards are metCoordinate and spot-check food distribution and ensure clients are receiving appropriate food orders/hampers aligned with TMFB’s Canada’s Food Guide standardsEnsure adequate supply of inventory and supplies for the programs, seek out new supply vendors as required, and submit necessary invoices or receipts in a timely mannerTrack and order food and supplies as required, following budgetary and program guidelines maintaining cost controlEffectively use Link2Feed (cloud-based client database) SalesForce and other resources by ensuring timely and accurate input of data and conducting analysis for qualitative improvement to improve the outreach of the program and for reporting to various stakeholdersIdentify opportunities to improve client experience, optimize resources, and feed more hungry neighbours. Implement changes as resources allow.Lead and complete annual client and volunteer surveys to monitor program satisfaction and and manage outcomesPartner with the marketing team to identify and utilize appropriate channels to promote the program to potential clientsStrive for sustainable solutions in program deliveryCoordinate and support other food bank program initiatives as requiredVolunteer Supervision (25%)Supervise and lead volunteers in FB2H and on site food bank programs to coach, motivate and guide them in their dutiesCollaborate with the Volunteer Coordinator to recruit, orient, schedule volunteers for the programsLead volunteer training sessions to ensure all volunteers are able to execute their areas of responsibilityConduct regular communication meetings with volunteers to receive feedback, reinforce processes and support desired outcomesDirect volunteers to prepare orders and ensure that client needs are met to be the best of our abilityProvide volunteer drivers with information and routing for the daily deliveries, use provided systems and tools to manage client service needsNotify packaging volunteer leaders about any delivery cancellations or changesOther Duties as Assigned or Required (10%)Attend monthly staff meetings and other departmental meetings as neededSupport other staff and activities of The Mississauga Food Bank, as required.Education and ExperienceA college certificate/diploma or university degree in a relevant field2+ years experience, preferably in a program coordination role in a non-profit/charityExperience supervising staff and volunteersExposure to understanding and accommodating clients with special needs is an assetSkills, Competencies, and QualitiesPassion. A passion for mission-driven work and personal values aligned with those of TMFB. Concern for and interest in issues of poverty, food security, and/or social justicePlanning/Organization/Project Management. Exceptional project management skills that move projects forward, set goals and priorities, create/implement action plans/budgets, document, evaluate, and learnEvidence-Based Decision Making/Data Analysis. Draw insightful conclusions from data. Skills in relevant data analysis tools such as spreadsheets (Excel/Google Sheets), Google Analytics, email marketing open rates, etc. Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in TMFB’s best interestsDetail-Oriented. Conscientious and high attention to detail, understanding it makes the difference between mediocre and excellent donor service. Manage multiple tasks effectively and efficiently, with superior organizational skills and an ability to work under deadlineCommunication. Speak, listen, and write in a clear, confident, respectful, thorough, and timely manner using appropriate and effective communication tools and techniques. Keeps others informed to ensure effective collaborationTechnical. Computer proficiency with strong skills in MS Office and/or Google Apps for business; experience with CRM software. TMFB is a cloud-based, paperless environmentProactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited about work. Can-do attitude. Tenacious and goes the distance to complete work. Ability to work autonomously while being aware of the importance of accountability. Results-focusedRelationship Building. Internal and external relationship building skills. Demonstrated ability to work effectively with suppliers, staff, volunteers, and other relevant stakeholders. Working independently and collaboratively with team members to foster strong relationships with donorsFlexibility/Adaptability. Flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and changeWhy Work for Us?Be proud of helping to relieve hunger in Mississauga by providing and promoting access to healthy food for people in needJoin an amazing culture where people laugh a lot, pitch in during those “all-hands-on-deck” times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Community, Collaboration, Excellence, and IntegrityHybrid work model – Work from home 3 days a week using our robust online, paperless systems, then bring your laptop into a hot desk for 2 days each week to collaborate and meet with colleagues in personA proud recipient of the 2020 Not for Profit of the Year Award from the Mississauga Board of Trade and a certified Living Wage employerFair benefits and compensation including:Market-rate salaries evaluated against the market every two years, annual cost-of-living increases, plus the opportunity for performance-based increasesComprehensive health benefits for you and your dependents (100% employer paid, no deductibles for drugs, dental, or vision)Matched group RRSP (up to 5% of salary)3 weeks vacation (with days added for years of service, up to a maximum of 5 weeks per year), plus 12 paid sick days, 2 paid personal days, 20 hours for volunteeringAllowance for mobile phone, free parking, and funding for professional developmentRole DetailsRelationships: This position reports to the Program ManagerPosition Type: Full-time, 39 hours/week.Compensation: Starting salary of $51,000- $62,000_As part of its commitment to racial justice and reconciliation, TMFB encourages applications from those who identify as Black, Indigenous, people of colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process._Job Type: Full-time

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