Front Desk Agent Job Vacancy in Wingate by Wyndham Colorado Springs, CO 80919 – Latest Jobs in Colorado Springs, CO 80919
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Company Name : Wingate by Wyndham
Location : Colorado Springs, CO 80919
Position : Front Desk Agent
Job Description : Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Job Type: Full-time
Pay: $14.00 – $14.50 per hour
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Hotel: 1 year (Preferred)
Work Location: One location
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