Front Desk Concierge – Arizona Biltmore, a Hilton Waldorf Astoria Job Vacancy in Hilton Phoenix, AZ 85016 – Latest Jobs in Phoenix, AZ 85016

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Hilton
Location : Phoenix, AZ 85016
Position : Front Desk Concierge – Arizona Biltmore, a Hilton Waldorf Astoria

Job Description : The stunning Arizona Biltmore is looking for an experience concierge to join this dynamic team as the front desk Concierge. As Concierge you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. If you are an outgoing, detailed oriented, multi-tasker, with vast knowledge of the immediate area, this role is for you!

The ideal candidate would have experience in a concierge role, or at least 1 years of customer service experience in a fast-paced environment. Having the ability to work various shifts, weekends and holidays is a must. Someone with Les Clefs D’ is highly preferred.

Here are some perks you can enjoy when joining our team

Access to your pay when you need it through DailyPay

Career growth & development

The Go Hilton travel discount program

Competitive wellness benefits

Team Member Resource Groups

Recognition and rewards programs

And so much more

What will I be doing?

As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
Process and deliver messages for guests
Retrieve mail, small packages and facsimiles for guests as requested
Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Register VIP guests, as needed
Promote Company marketing programs and distribute printed materials, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company