Front Desk Manager Job Vacancy in The Peak Health & Wellness Center Great Falls, MT 59405 – Latest Jobs in Great Falls, MT 59405
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Company Name : The Peak Health & Wellness Center
Location : Great Falls, MT 59405
Position : Front Desk Manager
Job Description : Position overview: The Front Desk Manager plays an integral part in our ability to provide quality services and retain members by providing the best personalized attention to our customers. This manager is responsible for the smooth operation of the front desk by consistently providing leadership and support for members, guests, employees and colleagues. We want to provide the type of service that one would expect from the city’s elite health and wellness facility.The Front Desk Manager supervises approximately 14 employees in several classifications but also plays a vital supportive role in assisting with all departments. This position oversees the areas of the front desk, pro-shop and the spa, as well as supervises all front desk associates, front desk leads, the evening manager, concierge and massage therapist. This important position is the face and heartbeat of the fitness club and the overall communications hub. This successful candidate will be expected to actively meet the needs of our members and guests and will have a thorough understanding of the Peak’s services, programs, and staff.This individual will be selected for their supervisory and customer service experience, for their outgoing personality and above all, for providing a positive member experience. This position requires active listening, quick problem-solving, and the ability to interact and satisfy member needs.This position requires a forward thinking, reliable, detail orientated person that can be flexible to meet the needs of the business. This person must be capable of enforcing policy and rules while also diffusing situations and communicating in an effective and compassionate manner.The primary responsibility of the Front Desk Manager is to assist in day to day operations to include proper staffing that ensures the reliable opening, operating and closing of the club, and to be the frontline point of contact for members.Job Qualifications: · Minimum of 1 year supervisory experience required· High School diploma required; college preferred· Experience with budgeting and scheduling preferred· Ability to work at a rapid pace while maintaining attention to detail and being pleasant with members and staff· Ability to multi-task; Ability to complete paperwork with accuracy· Possess excellent verbal and written skills, can follow direction and give direction clearly· Knowledge of basic computer skills a must, including experience with Word and Excel required· Believes in service with a smile· Brings enthusiasm for the club and for the jobApply on Indeed and submit resume and cover letter or applications can be downloaded at https://peakgreatfalls.com. Please include 3 professional References. Submit completed applications to Danielle at 1800 Benefis Court, Great Falls, MT 59405.Job Type: Full-timePay: From $15.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountHealth insuranceHealth savings accountPaid time offSchedule:Day shiftEvening shiftHolidaysMonday to FridayOn callWeekend availabilityAbility to commute/relocate:Great Falls, MT 59405: Reliably commute or planning to relocate before starting work (Required)Experience:supervisory: 1 year (Required)customer service: 1 year (Preferred)Work Location: One location
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