General Manager, Property Management (Arrowhead) Job Vacancy in Macerich Glendale, AZ 85308 – Latest Jobs in Glendale, AZ 85308
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Company Name : Macerich
Location : Glendale, AZ 85308
Position : General Manager, Property Management (Arrowhead)
Job Description : POSITION TITLE: General Manager, Property Management
LOCATION: Arrowhead Towne Center
Position Description: The Senior Manager/Manager’s primary role is to lead the property team by instilling a culture of excellence and cross discipline teamwork to achieve property-specific business metrics and critical goals, championing Macerich’s objectives and corporate-wide initiatives, serving as a leader in the local community, and maintaining a high level of subject matter expertise in the constant evolution of the shopping center industry as it relates to consumer trends, customer experience, and the changing retail landscape.
Essential Job Functions:
Strategic Vision
Develop opportunities that drive traffic and sales, including ideas to keep our properties relevant on social media and digital management;
Develop and implement a comprehensive Strategic Business Plan and Operating Budget, addressing opportunities and needs of the center and track KPI success;
Accurately and clearly assess property management objectives through the evaluation of statistical analysis and data.
Property Management
Responsible for:
JV Partner, owner representative and tenant relations;
Contract administration and identification of cost efficiencies;
Execution of multi-year CAPEX plan, with emphasis on ROI, operational expense reduction and long-term asset value creation;
Management of third-party security / maintenance / landscaping / housekeeping, vertical transportation, (etc.) vendors;
Implementation of all CCTV, Fire-Life-Safety and other safety programs;
Developing favorable relationships with civic leaders, first responders, as well as planning, development, building and health departments, and all property utility companies;
Knowledge of shopping center finance and comprehension of all reporting including monthly, quarterly and yearly operating statements, projections, A/R, any applicable tenant rental assistance / restructuring, etc.;
Evaluation and creation of goals and objectives for direct report on-site employees, including salary recommendations;
Understand all REA obligations and partnerships with adjacent property owners;
Management of development / redevelopment plans and resources (if applicable);
Execution of tenant coordination process, minimizing LL cost, vacancy down time and expediting rent commencement date;
Active participation is sustainability efforts, with knowledge of local rebate opportunities;
Knowledge of environmental / code / ADA regulations, etc.
Leasing
Contribute to and support Leasing in implementing the center’s leasing strategy;
Actively source and engage in driving income from any and all opportunities including (but not limited to) local / regional prospects, non-traditional uses, advertising, temp / perm deals, and other programs that will improve NOI for the property;
Actively help manage the lease administration including rent collection and monitoring / reporting / exercising landlords lease rights;
Work with Leasing to introduce new customer friendly concepts, ensuring the best and highest retail offerings;
Conduct property tours with prospective tenants in coordination with Leasing;
Partner with Leasing Development (specialty / BD) to manage the common area leasing program to its highest standards, along with appropriate accounting / administrative support of the program overall.
Marketing
Actively engage in the center’s marketing efforts and work with Marketing Managers to developincome generating programs;
Contribute to the development of the property’s marketing plans;
Ensure the maximization of all social media platforms including Facebook, Twitter, email blasts,use of influencers, etc. and suggest successful and inviting content targeted to the property’sspecific customer and demographics.
Community Involvement
Actively engage local government and civic organizations which align with the center’s uniqueplace within the community;
Maintain strong relationships with local businesses, government departments, and communityorganizations;
Participate in bi-annual community audits and utilize results to center-specific events andpartnerships that align with the Macerich brand.
All other duties as assigned.
Requirements and Qualifications
4+ years of experience or training in shopping centers or equivalent retail environment;
Bachelor’s Degree from a 4-year college or university;
Real Estate industry certification, or State Real Estate License preferred;
Good working knowledge of budgeting, accounting and financial analysis;
Strong leadership, interpersonal and relationship skills;
Strong communication skills, both written and oral;
All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.
A Culture of Belonging
At Macerich, we are committed to a diverse, inclusive and equitable workplace. We believe our diversity creates value for our employees, workplaces and town centers, and the communities we serve.
We strive to hire great people from diverse backgrounds, and we are stronger for it. We want our employees to thrive, feel valued and respected, and therefore encourage a culture of learning, acknowledging and celebrating individual uniqueness. We are proud of our practices and the equal opportunity for employment and advancement we foster across the organization.
In support of our culture of belonging, Macerich welcomes qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy (including childbirth and pregnancy-related medical conditions), sex, gender expression or identity, sexual orientation, citizenship, or any other characteristic or class protected under federal, state or local law. Additional information is contained in Macerich’s Anti-Harassment, Discrimination and Retaliation Policy, which can be provided to applicants upon request. Macerich also provides reasonable accommodations to qualified individuals with disabilities. If you require accommodation during the application process or your employment, please contact Human Resources.
Join our team of great people!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Supplemental Pay:
Bonus pay
COVID-19 considerations:We monitor and maintain our facilities in accordance with state and local ordinances. Keeping our employees, tenants, customers, and visitors safe is our highest priority.
Work Location: One location
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