IT Support Technician Job Vacancy in Peraton Loveland, CO 80538 – Latest Jobs in Loveland, CO 80538

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Company Name : Peraton
Location : Loveland, CO 80538
Position : IT Support Technician

Job Description : Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Peraton is looking to fill a crucial role for an IT Support Technician

In this role the contractor will be responsible for the following:
Provides technical support for computers and associated networks.
Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
Provides personal computer, hardware, and software support.
Installs, services, and repairs personal computers and installs attendant software.
Connects personal computers and terminals to existing data networks.
Diagnoses reported hardware, software, and network problems.
Resolves problems or contacts additional technical support as necessary.
Maintains network diagrams and circuit records.
Maintains trouble logs. Instructs users in the use of personal computers and networks.
Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
Performs basic PC, PBX, and network software programming.

Required:
Bachelor’s degree; or 3+ years of relevant experience providing hardware and software problem resolution
3+ years of IT support experience
S. Citizenship required
Must be able to pass a Federal background investigation
2+ years of customer service skills

Preferred:
Excellent interpersonal skills.
Demonstrate good oral, written communication skills
Ability to build and maintain relationships with customers, peers and support partners

Demonstrate good teamwork with peers. Colorado Salary Minimum: $37,918.40

Colorado Salary Maximum: $81,078.40

The estimate displayed represents the typical salary range for this position, and is just one component of Peraton’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

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