Medical Records Specialist Job Vacancy in Cochlear Ltd Lone Tree, CO – Latest Jobs in Lone Tree, CO
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Company Name : Cochlear Ltd
Location : Lone Tree, CO
Position : Medical Records Specialist
Job Description : Medical Records Specialist
Job no: 614226
Work type: Permanent
Location: Lone Tree, Colorado
Categories: Reimbursement, North America, Individual Contributor
Reimbursement Order Specialist (Medical Records Specialist)
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.
For this reason, our products, services, and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.
About the role
As Cochlear continues to grow and service our customers, we are recruiting for a Reimbursement Order Specialist in our Americas head office based in Lone Tree, CO. This role offers a hybrid work environment with a combination of in-office and remote work from home.
In alignment with our organizational principle of providing a safe work environment, employees of Cochlear are required to be fully vaccinated against COVID-19. The only allowable exceptions include qualifying medical and religious accommodation. Proof of your COVID-19 vaccination will be required prior to your start date.
To be successful in this role you’ll be able to provide exceptional service to customers by efficiently sorting incoming mail, email, and fax sent to the Reimbursement Operations and Customer Experience teams. This role ensures obtaining required documentation and information from recipients to process their insurance orders prior to the PreClaim process flow.
Key Responsibilities
Navigate and utilize operational systems and resources while managing unqualified orders following date and urgency prioritization workflow
Sort incoming emails to the appropriate department or representative to facilitate communication between operational groups and our recipients, clinical partners, and insurance contacts
Verify eligibility, investigate insurance benefits, and validate coverage; calculate and collect recipient out-of-pocket estimates based on their deductible, coinsurance, and out-of-pocket maximum
Collect and evaluate recipient documentation for accuracy, requirements, and validity
Communicate professionally, effectively, and clearly with customers to ensure understanding and meet the customer need; engage with cross-functional business partners to support reimbursement processes, orders, and customers
Key Requirements
To add value to Cochlear in this role you’ll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
Bachelors or Equivalent Work Experience
2-3 years of experience working with health insurance, including but not limited to:
Insurance Verification
Coordination of Benefits
Out of Pocket cost estimate calculations
Excellent computer skills (preferably in Microsoft Office) and experience utilizing common office resources (phone, fax, copier and email)
Proven ability to interact effectively with customers, colleagues, and the hearing impaired with excellent verbal and written communication skills
Must be detail oriented and able to meet deadlines
Physical & Mental Demands
The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures, and processes to customers (whether internal or external).
The work environment is an office environment and are representative of those an individual encounters while performing the essential functions of this job.
Schedule:
Flexible schedule between 6:00am-6:00pm, Monday through Friday. In order to best serve our customers, occasional overtime may be required.
In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. The Target Salary Rate for this position: $21.50/hr – $22.12/hr, as well as an annual bonus opportunity of 5% of base salary.
The overall benefit program includes medical, dental, vision, life and disability, pet insurance, Employee Stock Purchase Plan, 401K Matching, PTO (vacation, holidays, floating holidays, sick and volunteer time off), tuition reimbursement, maternity and paternity leave, and wellness programs.
Visit our careers site at www.cochlear.us/careers to learn more about current openings! by completing your application form online. Applicants must meet the job specific application criteria to be considered.
Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.
Advertised: 19 Mar 2022 Mountain Daylight Time Anticipated Application Closing:
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