Member Success Advisor Job Vacancy in New Reach Education Tempe, AZ 85281 – Latest Jobs in Tempe, AZ 85281
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Company Name : New Reach Education
Location : Tempe, AZ 85281
Position : Member Success Advisor
Job Description : OUR COMPANY:
New Reach Education is a company based in Tempe, Arizona focused on investment and financial education. Our mission is to flip the current online education space and optimize it for student success. Put simply, our goal is to change the world of education in order to make life better for the students. We believe that people who invest their money in education should come out as winners, not losers. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves.
You are dynamic, engaging, and articulate. Have you ever thought, “Why don’t I just do this for a living?” Now you CAN. Lead the way – our students turn to you for guidance, inspiration, and support from enrollment through their first 60 days to stay on track!
Essential Functions:
Supports 60-80 Members at a time (over the course of their first 60 days)
Provides specific support knowledge of offering (real estate)
Provides in depth direction towards specific content, resources, and accountability towards goals
Proactively follow up with members to ensure successful completion of courses through initial, routine and follow up phone and email communication.
Documentation of weekly ‘member journey tags’ in the categories of: Onboarding, Community/Network, Content, Activity, Success, Network, Internal happiness with progress.
Working close with the Community Coordinators, Content team, Sales team, and Coaches
Advise and educate members on additional upgrades, mastermind events, and/or different mentorships New Reach offers.
Qualifications:
Real Estate Investing Knowledge (or fast learner)
Customer service and/or member services, a plus
Ability to communicate effectively, both orally and in writing.
Experience/knowledge of online education
Strong time management and organizational skills
BENEFITS:
A Full Time Career
Rapid Growth Plan Ensured by Our Review Model
Health Package – 100% Vision and Dental COVERED and More.
Caring Management that Will Mentor & Support You
Positive Culture that Values Hard Work and Relationships
Volunteer Opportunities to Give Back to the Community
Company Events and Team Building Outings
Clean – Drug Free Workplace
Your Family away from Family
New Reach Education supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.
Job Type: Full-time
Pay: $48,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
How many years experience do you have within Member/Student Success?
Are you comfortable helping students over the phone and online?
What is your desired salary?
Work Location: One location
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