Night Manager (Full Time Hourly) Job Vacancy in One King West Hotel & Residence Toronto, ON – Latest Jobs in Toronto, ON

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Company Name : One King West Hotel & Residence
Location : Toronto, ON
Position : Night Manager (Full Time Hourly)

Job Description : Job descriptionHandle all guest and associate interactions with the highest level of hospitality and professionalism.Ability to lead, motivate and inspire team members * Perform job functions with attention to detail, speed and accuracy.Maintain confidentiality of guest and hotel information.Effectively supervises the night auditor team to ensure completion and accuracy.Responsible for daily night audit tasks, balancing, sorting of bills and accurate reports.Completing duty management responsibilities for the hotel.Leading within a unionized environment. Effective interpretation of the collective agreement is required to ensure a fair and effective work environment is maintainedEnsure a safe work environment is maintained at all times and that all colleagues are committed to working safelyEnsuring tools required for jobs are readily available.Resolve guest concerns through service recovery and working collaboratively with fellow leaders and colleagues to ensure the guests’ needs are exceeded.Ensure the achievement of our vision and guiding principles by monitoring the performance of the Overnight Team.Ensure a seamless guest arrival and departure by providing an elevated guest experience.Advise staff of formal policies and proceduresTo be aware and actively participate as part of the hotel fire emergency response team and ensure that all on duty staff are aware of their responsibility in case of emergency.Complete any tasks assigned by the Front Office ManagerSPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :A true desire to satisfy the needs of others in a fast paced environment. Computer literacy required. Knowledge of a hotel PMS system, excel, word. Must possess excellent interpersonal skills. Motivated, self-starter with the ability to think and work independently. Creative problem solving and sound decision making abilities. Must be able to speak, read, write and understand the English language. Must be energetic, enthusiastic and self-motivated. Results oriented with the ability to be flexible and work well in a busy and demanding environment. Adaptable, flexible, reacts and adjusts to last minute requests in a positive manner. Must be service oriented, and able to identify opportunities to better serve our guests.EDUCATION & WORK EXPERIENCE :3-5 years of previous hospitality or tourism experience required.1-2 years of Assistant Manager experience requiredUniversity/College an asset; Bachelor’s Degree or Hotel Management Preferred.HOURS: Must be able to work the overnight shift. Full availability required (holidays and weekends) as required within a 24/7 continuous operation.Job Types: Full-time (Hourly), PermanentSalary: $25.00-$27.00 per hourJob Types: Full-time, PermanentSalary: $25.00-$27.00 per hourBenefits:Dental carePaid time offVision careSchedule:8 hour shiftNight shiftCOVID-19 considerations:All staff must be fully vaccinatedExperience:Night Manager/AFOM: 1 year (required)

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