Patient Service Representative / Front Office Job Vacancy in AFC Urgent Care Portland Portland, OR – Latest Jobs in Portland, OR

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Company Name : AFC Urgent Care Portland
Location : Portland, OR
Position : Patient Service Representative / Front Office

Job Description : WE DO URGENT CARE DIFFERENTLYOn Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision MakingProfit Sharing: All Employees Work Together, See the Results, and Share in the SuccessPatient Service Representative – The Patient Service Representative, also known as the Medical Front Office Receptionist, is a highly-skilled customer service representative and plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communicating insurance coverage.Education and/or Experience Requirements: 3+ years experience in a similar position, requiredPrevious customer service experience in a healthcare environment with use of EMR, requiredWorking knowledge of health insurance and medical coverageWorking knowledge of medical terminology and HIPAA lawsPay and Benefits: $20.00-$25.00+ / hour depending on years of experiencePlus generous Employee Profit Sharing Bonuses, paid quarterly*THIS POSITION IS CURRENTLY ELIGIBLE FOR A SIGNING BONUS*Candidates who progress to “Hired” in March 2022 qualify for a $1000 signing bonus.*Additional details apply and can be provided at request. Full-Time Benefits Eligible401k at 1 year, with 3% Employer Contribution3 Weeks Paid Time OffSchedules: Full-time, ~40 hrs/weekShifts are set schedules; Sunday-Wednesday OR Wednesday-SaturdayFront half of the week: Sun 9 am – 6 pm, Mon-Tue 8 am – 8 pm, Wed 8 am – 2:30 pmBack half of the week: Wed 1:00 pm – 8:00 pm, Thurs-Fri 8 am – 8 pm, Sat 9 am – 6:00 pmWhat We Need: We are currently seeking energetic, driven, and team-oriented Patient Service Representatives / Medical Front Office Receptionists who have excellent communication skills, attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining calm and collected are important attributes.Essential Functions/Major Responsibilities: Greet and acknowledge patients with a warm and friendly demeanorProvide appropriate forms upon check-in and completing patient registration in EMRElectronically verifying insurance and accurately review the coverage to collect necessary payment due at time of serviceCheck out patient by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patientAnswering calls and resolving needs or directing to the appropriate departmentOverseeing incoming emails and faxes to the clinic and taking corrective action to complete each requestResponsible for the setup and close out of the cash drawerMaintaining a clean and tidy work environment including proper disinfecting of the lobby area between patientsAll other duties as assigned by the Clinic Manager.Exhibit Company Core Values: Commitment – Commitments are clearly made and metHealth – Healthy living for everyone is promoted through sustainable and responsible behaviorsExcellence – Excellence in everything we doCelebrate – Celebrate wins – both small and largeTrust – Trust builds teamwork through vulnerability and respectVaccination Policy: As a healthcare company, AFC believes that the safety and wellbeing of our staff and patients is a top priority. Therefore, we require new hires to have received all required vaccinations, including, but not limited to, measles, mumps, flu, and COVID-19.Job Type: Full-timePay: $20.00 – $25.00 per hourBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:10 hour shift12 hour shiftDay shiftOn callSupplemental Pay:Bonus paySigning bonusCOVID-19 considerations:Ample PPE is provided to those coming in potential contact with any positive COVID19 patient. All CDC and OSHA guidelines are being followed regarding safety and COVID19 protocols.Work Location: Multiple Locations

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