Police Information Management Technician Job Vacancy in City of Lakewood, CO Lakewood, CO – Latest Jobs in Lakewood, CO

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Company Name : City of Lakewood, CO
Location : Lakewood, CO
Position : Police Information Management Technician

Job Description : Job Summary

HIRING RANGE: $49,018.11- $51,246.21 annually An eligibility list may be created for this position
This position is responsible for performing a variety of criminal justice-related information management duties consistent with established procedures, statutes, and regulations. Problem Solving, Decision Making, and multi-tasking in a dynamic environment are activities representative of this Police Department occupational group.

Major Tasks, Duties, and Responsibilities

(This job description does not intend to list all the duties and responsibilities of the position.)

ESSENTIAL FUNCTIONS
Achieve and maintain certification as a Colorado Crime Information Center (CCIC) terminal operator.

Authorize release of impounded vehicles.

Enter, maintain, confirm, and cancel municipal and county arrest warrants.

Process cash and surety bonds for municipal and county prisoners.

Receive, duplicate, distribute, and maintain offense incident, accident, and supplemental reports generated by all police divisions.

Research requests for information received in person, by telephone, and by mail from police personnel, other criminal justice agencies, city departments, insurance companies, and the public.

Review, interpret, classify and code reports to produce statistics for departmental, regional, and national use.

Verify and enter selected alpha-numeric data into local, state, and national criminal records systems.

Generate statistical data for use by the department, citizens, and other criminal justice agencies and monitor and verify the correct coding for National Incident-Based Reporting System (NIBRS).

Process money transactions, checks and/or cash from customers for fees including police reports, fingerprinting, VIN inspections, etc.

Process reports received via the Lakewood Police Department Internet Reporting System

Provide system training for agents including entering reports and correcting NIBRS errors.
Must be able to interact with others in a positive manner.

Requires regular and prompt attendance.

IMPORTANT JOB FUNCTIONS

Review procedures, weekly updates in the Section newsletter, department manuals, CCIC newsletters, training bulletins, crime watch bulletins, and other

resources to maintain job knowledge and specific familiarity with every police division due to constant changes.

Conduct audits of warrants and summons books.

Assist co-workers and volunteers; participate in cross-training programs.

Prepare source documents for replication and storage. Move boxes of files weighing up to 30 pounds.

ORGANIZATIONAL RELATIONSHIPS

Supervision Received:

Receives direct supervision from the Records Supervisor.

Supervision Given:

None.

Essential Qualifications

Education:

High school diploma or equivalent.

Experience:

Previous clerical/office or data entry experience, as well as previous customer service experience.

Licensure/Certification/Registration:

Ability to become NCIC/CCIC certified.

KSA’s and Physical/Mental Reqs

Above average communication skills.
Attention to detail.

Ability to deal effectively with unpleasant, belligerent or hostile individuals in person and over the telephone.

Ability to maintain accuracy during frequent interruptions and heavy office traffic.

Ability to structure computer database searches and retrieve information quickly.

Ability to interpret and apply written guidelines and use precedents to resolve problems.

Ability to exercise sound judgement in prioritizing work and applying procedures.

Logical thinking and decision making skills.

Ability to discern differences between original and duplicate documents.

Ability to maintain confidentiality.

Neat and legible handwriting.

Ability to work independently and in a team environment.

Ability to successfully pass a polygraph examination, reference checks, background investigation and UA drug test.

Ability to work varying shifts, including nights, weekends and holidays.

Due to training and technical skills required, a one-year probationary period is required.

Bi-lingual (Spanish-speaking) ability is a desirable qualification.

Ability to respect and work with diverse personalities.

Ability to show respect for cultural differences.

Ability to build and maintain teamwork within the work environment.

Due to the nature of the work, an employee in this position is considered essential. Essential personnel are determined by the chain of command, the type of emergency and the human resources needed.

Testing includes: Suitability Testing, Attention to Detail test, preliminary and oral board interviews, data entry test, polygraph, background investigation, and a hair follicle drug test.

PREFERRED QUALIFICATIONS

Prior experience with shift work.

Law enforcement/criminal justice background.

Data entry accuracy at the equivalent of 5,000 keystrokes per hour.

PHYSICAL REQUIREMENTS

Lifting and Carrying:

Ability to move boxes weighing up to 30 pounds using assistance, if needed. A cart will be available to assist movement.

Body Positions:

Work is performed in an office environment, with some walking within the Police Department and other locations within the Public Safety Center and surrounding City of Lakewood facilities. Extended periods of sitting and standing, as well as reaching, stretching, and bending from six inches to six feet vertically. Position requires the ability to input large amounts of data using repetitive motion in keystrokes and data entry on a consistent daily basis.

Hearing:

Hearing sufficient to converse over the telephone and in person through a glass barrier, hear computer beeping, as well as perform other job functions.

Vision:

Employee uses vision to enter data into computer, read handwriting and various reports and other documents.

MENTAL REQUIREMENTS

Mathematics:

Must have basic math skills to calculate fees collected for police reports.

Remembering:

Ability to remember policies and procedures and to apply them in managing workload.

Language Ability:

Must be able to read, interpret and comprehend various documents and be able to speak English in order to communicate with citizens, co-workers and other people in the work environment.

Reasoning:

Ability to make effective decisions based on good judgment.

Ability to apply common sense understanding to carry out instructions.

Attention to Detail:

Ability to proofread computer entry and hand written documents to guarantee that information is correct.

WORK ENVIRONMENT

Work is performed in a restricted, windowless office environment.

Work includes frequent interruptions from telephone and walk-in traffic, a high volume of work, and strict deadlines and time constraints.

Work involves dealing with angry, frustrated, upset or hostile, abusive individuals. In-person contact with arrestees and sex offenders.

Steady use of computer workstation.

Repetitive, cyclical and ongoing tasks.

Occasional overtime.

EQUIPMENT USED

Computer Work Stations

Computer Terminals/Printers

Various Computer Software

Cash Register

Microfilm Reader/Printer

Multiple Line Telephone

Facsimile

Photocopier

NCIC/CCIC terminal

Department Scanners

Typewriter
Industrial shredder

The City of Lakewood is committed to providing a competitive Benefits Package for our employees. Employees may elect to cover themselves and may also cover qualified dependents and civil union partners. Children may be covered through the end of the year in which they turn age 26, regardless of their dependent status, marriage status, or if they have access to insurance through their employer. Employees and the City of Lakewood share in the cost of health care coverage. Please review the last page of this summary for a breakdown on the cost to employees for the 2021/22 plan year (April 1, 2021 – March 31, 2022). Following is a brief summary of the benefits the City of Lakewood offers: MEDICAL Cigna High-Deductible Health Plan with a Health Reimbursement Account (HRA) Kaiser Permanente High Deductible Health Plan with a Health Reimbursement Account (HRA) DENTAL Delta Dental Enhanced PPO VISION Vision Service Plan (VSP) LIFE INSURANCE Employees are covered for 1.5 times their annual base salary in life insurance and accidental death and dismemberment, up to a maximum of $500,000 (the minimum benefit is $50,000). The City pays the cost of this coverage. PENSION Our pension fund is a social security replacement, money purchase plan. Mandatory employee contribution is 9.8% of gross base salary; City contribution is 11.8% of gross base salary. SICK LEAVE Full-time employees earn 8 hours per month. Part-time employees earn 6 hours per month. VACATION Full-time employees with less than five years of service earn 8 hours per month. Part-time employees with less than five years of service earn 6 hours per month. CITY HOLIDAYS 2021 Holidays: New Year’s Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day. THE FOLLOWING ARE ADDITIONAL BENEFITS THE CITY OFFERS

FLEXIBLE SPENDING ACCOUNTS (FSA)
DEFERRED COMPENSATION
VOLUNTARY LIFE INSURANCE
EMPLOYEE ASSISTANCE PROGRAM (EAP)
SHORT TERM DISABILITY
LONG TERM DISABILITY (LTD)
INJURY LEAVE
FAMILY AND MEDICAL LEAVE (FMLA)
MILITARY LEAVE
JURY DUTY
TUITION ASSISTANCE
CREDIT UNION
RECREATION FACILITIES

Employees are eligible for free general admission into the City’s recreation centers, swimming pools and Bear Creek Lake Park.

WELLNESS PROGRAMS
VALUE ADDED BENEFITS

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