Procedure Scheduler Job Vacancy in Centers for Gastroenterology Fort Collins, CO 80525 – Latest Jobs in Fort Collins, CO 80525

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Company Name : Centers for Gastroenterology
Location : Fort Collins, CO 80525
Position : Procedure Scheduler

Job Description : General Summary
The Procedure Scheduler is responsible for making appointments and coordinating schedules for procedures at PVH, McKee, MCR, Loveland office (Manometry).
Essential Job Functions
· Schedules all GI procedures to be done by CFG physician at PVH, McKee, MCR, and Loveland locations.
· Navigates electronic medical record (EPIC) and uses appropriate EPIC tools including “Open Case” to schedule
· Documents pertinent information in patient’s chart while adhering to proper policy and procedures.
· Communicates directly with patients to update on referral and procedure status.
· Sends appropriate orders to HASC
· Emails and mails preparation packets.
· Demonstrates understanding of scheduling requirements for each procedure we schedule.
· Understands and adheres to HIPAA.
· Requires regular, predictable attendance.
Other Duties
· Acts as communication liaison between HASC and the clinical staff, i.e. – forwarding emails from HASC in a triage note and sending to proper clinical staff employee so they can follow up w/ patient.
· Communicates with the PVH/McKee/MCR GI Lab clinical staff and Central OR Schedulers.
· Contacts physicians to assess urgency for 5-day add-ons.
· Keeps up to date on all COVID-19 protocols and testing.
· Remains knowledgeable in types of procedures our doctors offer.
· Other duties as assigned.
Required Competencies
· Effective Communication: Ability to correspond clearly and respectfully with diverse patients and co-worker groups; respond to questions appropriately and in a timely manner.
· Customer Service: Demonstrate friendly and caring service; be respectful of patients, physicians, and co-workers. Listens attentively.
· Documentation and Information Recording: Possess excellent attention to detail as well as data entry skills. Ability to retain detailed information that may be used infrequently.
· Professionalism: Ability to build solid working relationships; process corrective feedback and apply appropriately. Offer recommendations or improvements for increasing workplace efficiency.
· Time Management: Must be able to work under pressure and complete projects according to established timeframes. Demonstrates resourcefulness and ability to multi-task in a changing environment.
Performance Measures
· Customer Satisfaction Survey rate of 95% in Call Center influenced areas.
· Knowledge of and compliance with general and department specific policies and procedures.
Preferred Education and Experience
· High School diploma or equivalent.
· Prior scheduling experience.
· Two to five years of related experience in a medical office.
· Demonstrated comfort with Windows-based computer systems, previous knowledge of EPIC system a plus.
Working conditions and Physical Requirements
1. Ability to walk, stand, stoop, bend, or sit for extended periods of time.
2. Physical demands: percentage of time spent in each activity (estimate)
· Walking 25% – assisting patients, delivering information personally to other departments, collaborating with other department employees.
· Sitting 75% – answering the telephone, scheduling procedures and appointments in the call center, working on the computer
3. Number of pounds that must be lifted, carried, pushed, or pulled: up to 30lbs.
4. Climbing on step ladders to reach top shelves, stooping, kneeling, crouching, reaching, fingering (like keyboarding, controls on a scanner, fax, etc.)
5. Ability to speak clearly to be understood by our patients and employees.
6. Ability to hear within normal range. Able to hear patients on the phone in a noisy call center/front desk environment.
7. Ability to work for extensive periods at computer keyboarding.
8. Acuity near and far. Ability to see within normal parameters, and to distinguish colors.
9. Works in a well lit heated/air-conditioned environment. Temperatures between 68 and 74 degrees.
10. Work may involve exposure to communicable diseases, medicinal preparations, and other conditions common to a clinic environment.
11. Must be able to drive between facilities.
Equipment used
Computer, printer, multi line telephone, fax machine, scanner
Job Type: Full-time
Pay: $17.00 – $21.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Supplemental Pay:

Bonus pay

Experience:

Medical Receptionists & Patient Registrars: 1 year (Preferred)
Medical office: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Work Location: One location

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