Processor, Operations Management Job Vacancy in CIBC Mississauga, ON – Latest Jobs in Mississauga, ON

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : CIBC
Location : Mississauga, ON
Position : Processor, Operations Management

Job Description : We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
What you’ll be doing
As a member of CIBC’s Retail Mortgages Services team, you’ll work in a fast-paced back-office operational environment where you’ll make a meaningful difference in our clients’ lives. As a Mortgage Processing Officer, you will be responsible for verifying and completing post-advance mortgage servicing activities.
You will provide professional and timely support by verifying and processing CIBC mortgage transactions such as applying payments, payment frequency changes, collecting fees, processing tax overage/shortages, processing Online Banking requests for Prepayments or P&I amendments, as well as producing annual or detailed payment history statements for our clients. You will work closely with internal stakeholders (e.g. Banking Centres, Contact Centre, Client Account Management) to ensure documentation is accurate and complete according to policies and procedures before processing. You will investigate requests to resolve processing errors and/or out of balance conditions through processing adjustments and settling accounts.
You’ll make sure quality and productivity standards are achieved and Service Level Agreements (SLA) are met or exceeded by following well-defined procedures and guidelines and escalating issues as appropriate. You’re flexible to work our processing centre hours which may include evenings and weekends.
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
How you’ll succeed
Analysis – Conduct investigation and detailed analysis on flowback errors according to established guidelines to determine the nature of the issue, identifies root cause and resolve the error.
Risk and governance – Adhere to all risk and governance standards by completing all required documentation thoroughly and ensuring that all processes and procedures are followed. Document detailed findings including compliant and non-compliant issues to reflect results of department and support reporting requirements of the business
Collaboration – Work closely with your team to deliver a great customer experience. Ensure that your team’s collective work meets quality standards, deadlines, and service level agreements. Engage with internal CIBC departments in order to escalate issues, obtain information, and resolve any issues as needed.
Teamwork – Work closely with your team to deliver a great customer experience. Ensure that your team’s collective work meets quality standards, deadlines, and service level agreements
Problem solving – Identify and resolve items of discrepancy and follow up on process problems within area of responsibility using independent judgement based on standard work procedures. Act like an owner by taking accountability for issues, and know when to lean on others to build a better solution together.
Organizational skills – Receive, prioritize, sort and complete workload using best judgment on potential impact to clients. Respond to questions from internal CIBC departments on relevant processes and provide guidance as needed. Complete quality checks for work completed to ensure accuracy. Monitor workflow to ensure priority is given to unresolved matters that cause backlog or delays in process flow.
Communication – Strong communication skills (both written and verbal) with the ability to communicate in a clear, concise manner.
Who you are
You can demonstrate experience in a CIBC Retail Mortgage Services department that handles financial transactions such as debiting/crediting accounts and balancing posting sessions.
It’s an asset if you have existing knowledge of internal CIBC systems and applications (e.g. GOW, COINS, Excalibur, DocGen, Target, ECIF, iPRO)
You’re motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
CIBC is committed to doing our part to protect our team, our clients and our communities. We want to ensure we have a safe and healthy workplace, and we want to do our part to get through this pandemic. In keeping with this commitment, and as a condition of employment, CIBC requires all successful candidates to be fully vaccinated against COVID-19 as of their start date, or provide written proof of a medical exemption, or other substantiated accommodation request under applicable human rights legislation.
Job Location
Mississauga-155 Britannia Rd E
Employment Type
Regular
Weekly Hours
37.5
Skills

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company