Quality Assurance Analyst Job Vacancy in BombBomb Colorado Springs, CO 80903 – Latest Jobs in Colorado Springs, CO 80903

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Company Name : BombBomb
Location : Colorado Springs, CO 80903
Position : Quality Assurance Analyst

Job Description : Who we are…
Connecting people in a more meaningful way is not just what BombBomb’s software delivers – it’s what drives our teams every day. Through simple, personal video, we aim to Rehumanize communication. Our team is resourceful and intelligent. Competitive and collaborative. Fun-loving and tenacious. We’re close-knit and love adding new talent to the mix. If you are seeking a dynamic workplace and new challenges, we want to hear from you!
Who we’re looking for…
The Quality Analyst will be responsible for developing and improving the perceived and measurable quality of BombBomb’s software products through manual and automated testing. This role will establish and regularly measure key performance metrics against agreed upon goals. This position requires the ability to work effectively under pressure to identify problems in a timely manner, along with the ability to work within a dynamic team environment.
By using an in-depth knowledge of BombBomb’s products, software development and quality processes, the Quality Analyst’s primary focus is to test and verify desired outcomes for all prioritized projects. This role will require a strong knowledge of the expected functionality of the project as well as a keen eye for the end user experience. The Quality Analyst will work closely with the Development and Product teams to ensure everything that is built is accurate and performs as expected before release.
The Quality Analyst must possess strong analytical and technical skills to create and execute test plans for each product release. Additional role requirements are to perform regression testing of software iterations and ensure stable results for existing functions of BombBomb in production.
What you will do…

Participate in Agile Scrum team ceremonies and perform required standard manual testing activities
Keep the customer experience top of mind and advocate for the end user throughout the development lifecyle
Report and ensure found bugs are reviewed, prioritized and tracked to completion
Create, review/capture feedback with team. Create and maintain test case repositories
Follow system testing/quality assurance best practices and standards
Assist Customer Success and other departments with questions/Issues reported from Customers
Communicate and document testing processes and findings to ensure all bases are covered
Complete recommended LinkedIn Learning or other suggested trainings and apply to day to day activities
Complete automation framework and scripting overviews and training sessions. Finish all practice exercises.
Present quality metrics and represent quality in meetings and discussions

How you’ll do it…
Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

Customer Experience: Be the last line of defense against bad user experience by keeping the customer top-of-mind during all testing phases.
Quality Assurance: As a manual Product Tester, you must have a strong knowledge of our web applications, inbox products, and mobile apps. You need to be aware of any quality assurance issues that arise with any of our products. You will work with customer facing departments, Product, and Development to determine scope, impact, and prioritization of all quality assurance issues.
Collaboration: With your experience in both Customer Care and Quality Assurance, you are the natural bridge between these two disciplines and thus are able to collaborate closely with all customer facing teams, Product, and Development to deliver tested products to our customers.
Attention to Detail: Does not let important details slip through the cracks or derail a project

Our ideal candidate will be or have…

1-2 years of software testing experience
Experience with front and back-end testing
Experience with API testing
Ability to build basic database queries
Knowledge of web service technologies and testing
Any experience in testing video technologies and video encoding processes, experience with Git and experience with Cypress are a plus.
Your unique strengths – if you don’t match everything we’re looking for, tell us why you’d be a great fit in your cover letter.

Compensation:
The salary range for this position is $60,000 – $80,000 annually. Final compensation for this role is determined by a variety of factors, such as a candidate’s relevant work experience, skills, certifications, and geographic location.
BombBomb Benefits Package Includes…

Excellent Medical, Dental and Vision Benefits for you and your family (2 of these plans BombBomb covers 100% for the Employee)
Flexible Paid Time Off program
8 paid holidays
401k Plan with employer match
Mental Health Days – First Friday of every month off
Monthly Internet stipend
New Hire Home Office set-up bonus
Annual Education / Development for your career growth

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