Quality Control Job Vacancy in THE EMPIRE LIFE INS. CO Kingston, ON – Latest Jobs in Kingston, ON

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Company Name : THE EMPIRE LIFE INS. CO
Location : Kingston, ON
Position : Quality Control

Job Description : Quality Control I – Retail
Why you’ll love this role
In the Quality Assurance role you will have the opportunity to help in the roll out of new products and processes for the Retail Division by assisting with system testing, business readiness and procedure writing. Learn to use JIRA to complete testing and report bugs.
If you like testing out new features, solving puzzles and working with various teams across retail and Empire Life this may be the career for you.
What you’ll be working on
Support the Quality Control II in planning, defining and executing automation-related testing strategies and solutions from business, functional and technical standpoints
Analyze testing results and effectively communicate recommendations for actions to resolve business issues and customer impacts.
Assist with business readiness for all strategic initiatives including P&P development. Coordination support for QA, UAT, P&P updates and training
Maintain Retail Procedures database. Ensure documentation is accurate, follows outlined naming conventions and maintains archived records of procedures.
Participate and provide input into quality assurance plans and gain approval of the quality plan from the stakeholders of the project as required
Develop UAT test case data & coordinate UAT tests with stakeholder involvement to ensure business needs are met, and all potential scenarios are covered prior to any development moves to production
Assist the business in the execution of Quality Control and/or Quality Assurance testing, as required
Assist in summarizing results of analysis and effectively communicate recommendations for actions to resolve business issues and customer impacts while working closely with the Quality Control II.
Assist the business in the maintenance of the Quality Databases and coordinate updates, as required.
Maintain the Onbase JIRA backlog and provide updates to Quality Control II and stakeholders on progress.
Support and assist in drafting and updating quality assurance policies and procedures.
Assist in the implementation and ongoing maintenance of forms, templates and applications to support product and process changes including design to optimize optical character recognition.
Coordinate security access requests for Retail Operations
Review, document and communicate changes to standard security profiles to ensure system security is current based on Business requirements and that access meets audit requirements
What you’ll need to have
3+ years’ experience in quality assurance and/or UAT methodologies
Experience working in Empire Life Retail administration systems
Knowledge of Insurance products and their applications, test strategies, test plans, requirements analysis and traceability and development lifecycle
It would be nice for you to have
Completion of courses in quality assurance principles and methodologies is an asset
Beyond the salary
For regular full-time positions, Empire Life offers a competitive salary and comprehensive benefits package including:
Benefits plan
Pension plan
Social club
Learning & development
Current career opportunities
Career choices
Get to know us
We’re one of the top 10 life insurance companies in Canada and offer an environment that encourages the pursuit of personal and professional success. At the heart of that success is our focus on customers; we provide protection and financial security for Canadians—with a personal touch.
We acknowledge and reward talent, and support our employees in achieving and exceeding individual and organizational goals. Our goal is to make Empire Life a great place to work, learn and grow, where people can be their true selves, feel they belong and have equal opportunity for growth in their careers. We’re also committed to supporting an inclusive workplace that values diversity.
If you’re looking for an exciting opportunity and the chance to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply.
Empire Life is committed to providing equal access to employment. Empire Life welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format please contact recruitment@empire.ca

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