Ramp Agent (Customer Service Agent) – DEN Job Vacancy in Delta Denver, CO – Latest Jobs in Denver, CO

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Company Name : Delta
Location : Denver, CO
Position : Ramp Agent (Customer Service Agent) – DEN

Job Description : United States, Colorado, Denver
Airport Customer Service
05-Jan-2022

Ref #: 11836

LinkedIn Tag: #LI-LR3 How you’ll help us Keep Climbing (overview & key responsibilities) In addition to the hourly pay rate of $18.30/hr, Delta will be offering a $500 sign-on bonus to employees in this position, after 6 Months of employment.

Vision: Deliver world-class service to all customers.

Mission: Make every customer feel like the most valued person. As a Ramp Agent, you will work with an innovative team whose common goal is to ensure that our customer’s baggage and cargo arrives safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Ramp Agent, you play a key part in keeping our brand strong by maintaining professionalism and exhibiting a positive attitude inside and outside of work.
This position comes with comprehensive health and wellness benefits, profit sharing program, 401k with an automatic 3% company contribution plus 6% matching contributions, and Delta’s industry-leading travel privileges (free flights!).
Ramp Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week. Work tasks include bending, stooping, twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period in aircraft bins. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow, to name a few).
Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircraft from the gate positions.
Safeguard Cargo, baggage, and mail from damage, loss, and weather.
Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
Repeatedly lift and load baggage onto carts and to ensure each bag reaches its destination.
Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger’s destination.
Practices safety-conscious behaviors in all operational processes and procedures. What you need to succeed (minimum qualifications)
High School diploma, GED, or High School Equivalency.
Embraces diverse people, thinking, and styles.
Consistentlymakes safety and security, of self and others, the priority.
Have a valid driver’s license.
Must be proficient in English.
Be at least 18 years of age.
Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
Pass a post-offer pre-employment drug test.
Ability to frequently lift bags or items weighing up to and including 50 pounds.
Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
Pass a physical ability test (PAT), if fail PAT test, retest permitted within 4-8 weeks post-failure.
Be authorized to work in the US and have resided in the US last 5-consecutive years (exceptions include: trailing a spouse or dependent of something in the US military, a missionary, an exchange student, a Peace Corps volunteer, a citizen who lived outside of the US and is/was employed by a US-based employer or company).
Possess basic computer skills.
Have strong verbal communication skills.
Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc. What will give you a competitive edge (preferred qualifications)
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