Receptionist Job Vacancy in Peninsula Canada Toronto, ON – Latest Jobs in Toronto, ON

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Full Details :
Company Name : Peninsula Canada
Location : Toronto, ON
Position : Receptionist

Job Description : About Us
Peninsula Employment Services Limited (“Peninsula”) is a provider of external human resources solutions including employment relations advice, and health and safety advice to small and medium-sized businesses located throughout Canada. Peninsula is a division of Peninsula Business Services Limited, based in Manchester, England. Peninsula currently operates in the U.K., Ireland, Australia, New Zealand and most recently, Canada, and employs over 1,500 people globally. Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest growing companies in Ontario, Alberta and British Columbia.
The Role of Reception Administrator
Job Purpose: An opportunity has arisen in the Sales Team for the appointment of a Receptionist/Call Handler.
Job Overview: To provide a first-class telephone service to our clients and prospects, ensuring the callers needs are assessed and dealt with in accordance with protocols.
Job Type: Full-Time (Permanent)
Hours of Work: 9:00 AM – 5:00 PM (Monday – Friday)
Salary: $40,000
Day-to-Day Duties and Responsibilities
To answer a high volume of inbound calls whilst maintaining response rates and in accordance with agreed standards.
To ensure records are accurate by entering information onto the CRM system (Salesforce) and other relevant logs and computer systems, where necessary.
To evaluate each request made over the phone and allocate them accordingly.
To ensure the highest level of customer service is adhered to.
To ensure client and prospect confidentiality is maintained.
To establish and maintain efficient working relationships with colleagues and clients.
Occasional administration tasks and clerical duties
Ensuring coverage is always maintained in order to meet expectations.
Education/Experience
Administrative or relevant experience is an asset
What you Bring to the Team
Ability to work under pressure
Good verbal communication and time management skills
A methodical approach and attention to detail
Excellent phone etiquette and professionalism
Why Work for Peninsula?
Peninsula has been voted one of the best companies to work for two (2) years in a row by the Glassdoor Awards. Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture.
Peninsula is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process.

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