Taproom Ambassador Job Vacancy in WeldWerks Brewing Greeley, CO 80631 – Latest Jobs in Greeley, CO 80631

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Company Name : WeldWerks Brewing
Location : Greeley, CO 80631
Position : Taproom Ambassador

Job Description : Job Title: Taproom Ambassador
FLSA Status: Non Exempt
Reports To: Taproom Manager
Pay Rate: Starting at $17.50 per hour
General Summary:
As a key part of our business, our taproom often provides craft beer enthusiasts the first experience of our brewery and beers. And to ensure this first customer experience is a positive one, we are dedicated to providing the best possible service and hospitality to ensure our guests are made to feel welcome in a fun and relaxing environment.
The taproom ambassador is the first brewery representative that our guests meet. Therefore it is imperative that our staff be approachable, friendly and knowledgeable. You are not only representing our brand, but our entire crew and company. You have to like being around people and you have to be dedicated to providing excellent service!
We need teammates who will go the extra mile in both ability and desire. More than a front of house employee, we are looking for a trusting team member that can contribute to our long term success. From helping to select merchandise and working on company events, we are looking for a dynamic person that is interested in continually transforming our brewery to be the best it can be!
Principal Duties and Responsibilities:

Ensure that all guests feel welcome and are given responsive, friendly, and courteous service

Maintain a safe and healthy taproom environment for co-workers and guests

Contribute to building a continually improved taproom experience

Be a communicative teammate; be able to share and receive constructive feedback

Identify gaps in knowledge of beer and brewing and work to fill those gaps by asking questions and taking advantage of educational offerings afforded to all staff members

Be available to regularly work a minimum of three scheduled shifts per week with an emphasis on weekends and display a willingness to cover shifts when needed and able

Be willing to acquire all applicable certifications such as but not limited to TIPS training & Cicerone Certified Beer Server

During down time, ensure all delegated tasks are completed

Job Specification:

Skill and Knowledge:

Basic knowledge of and a passion for craft beer and the brewing industry

Strong verbal and written communication

Basic math skills and ability to use a POS system (ToastTab)

At least two years of experience as a waiter or server

Personal Competencies:

Excellent customer service and interpersonal skills

Communicate effectively with customers, management and co-workers

Confidence in taking independent action in setting objectives and deciding how to proceed

Remain calm under pressure or when dealing with disgruntled customers

Be a strong and trusting team player

Maintain relationships with outside groups and vendors

Basic problem solving skills

Supervision:

Duties are given in the form of broad goals or areas of responsibility

Stay busy through slow periods (always something to clean)

Use Slack to communicate and update other employees

Hours, Travel and Physical Requirements:

Work weekends, evenings, holidays and events (local and regional)

Work in a standing position for long periods of time

Request time off two weeks in advance.

Frequently lift up to 120 pounds

Benefits: We are hiring for a full time position, which includes sick & holiday pay, paid time off, educational opportunities, and of course, plenty of free beer. Full time employees also are eligible for a 401(k) retirement plan and full health care benefits which include 100% paid employee coverage and 50% premium coverage for coverage with dependent. Beyond that we have plenty of other soft benefits and opportunities to share upon hiring that make working on our team all the more exciting.
WeldWerks is an equal opportunity employer and will not tolerate discrimination against any employee or applicant seeking employment on the basis of race, color, religion, creed, sex, national origin, age, disability, sexual orientation, marital status, public assistance status, veteran status, or any other characteristic protected by law

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