Technical Support Specialist Job Vacancy in Express Employment Professionals Boulder, CO 80301 – Latest Jobs in Boulder, CO 80301
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Company Name : Express Employment Professionals
Location : Boulder, CO 80301
Position : Technical Support Specialist
Job Description : SUPPORT SPECIALIST- Tier 2
GREAT PAY – QUICK START – LOCAL COMPANY
An electric engineering company in Boulder is seeking a Tier 2 Support Specialist to ensure effective support to clients by providing the technical expertise to resolve requests in a timely and accurate manner. Job duties for Tier 2 Support Specialist include:
Providing high- quality technical support for the company’s products and customer base
Deliver solutions by identifying problems, researching answers, and guiding customers to both technical and non-technical end users to resolve issues and answer questions.
work in a collaborative team environment to address customer support issues across a broad portfolio of electronic hardware and software as a service (SaaS) platforms via phone, e-mail and support ticketing system.
Qualifications: Working knowledge of solar industry best practices. Experience troubleshooting monitoring equipment and meters. Willingness to learn new skills. Bachelor’s degree in electrical engineering or related field preferred
Location: Boulder, CO
Position Type: Full-time
Pay: $22.00 – $26.00/hour
Schedule: Monday – Friday 8am-5pm
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.
Job Type: Full-time
Pay: $22.00 – $26.00 per hour
Benefits:
Dental insurance
Employee assistance program
Health insurance
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Technical support: 1 year (Preferred)
Work Location: One location
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