Transplant Services Representatives Job Vacancy in Canadian Blood Services Ottawa, ON – Latest Jobs in Ottawa, ON

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Company Name : Canadian Blood Services
Location : Ottawa, ON
Position : Transplant Services Representatives

Job Description : Job posting ID: 2287
Employment status: Temporary full-time
Position’s anticipated end date: 7 month term with the possibility of extension
Classification: ASO/IT A
Salary/Rate of pay: $24.00 to $26.00 per hour
Application deadline: 2022-03-30
Somewhere in Canada there’s a life you can save.
Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
Join Canada’s Lifeline and make a meaningful difference every day.
About the role
Canadian Blood Services is looking for TWO Temporary Full-Time Transplant Services Representatives to join our dynamic Stem Cells team in Ottawa. The work of a Transplant Services Representative is integral to Canadian Blood Services role as Canada’s Lifeline. Under the direction of the Transplant Services Supervisor, you will provide confidential coordination and support to Canadian Blood Services Stem Cell Registry stakeholders (internal and external), including stem cell donors and patients, transplant centres (Canadian/International) and stem cell collection sites.
Key responsibilities include:
Coordinating blood sample collection appointments for Canadian Blood Services Stem Cell Registry donors, including creating blood sample collection kits, troubleshooting donor blood collection and shipping issues, and maintaining/updating database(s) and collection location spreadsheet(s)
Coordinating with Canadian Blood Services Stem Cell Registry donors when further testing is requested on behalf of Canadian and international patients
Coordinates completion of online health screening by potential donors and facilitates collection of buccal swab samples for further testing
Managing Stem Cell Registry post-transplant and post-donation activities such as, responding to inquiries, requesting patient updates, and coordinating various forms of donor follow-up
Providing program support as required
Required Skills:
Post-secondary level education in a relevant discipline from a recognized academic institution, or Community College Diploma in Health Management/Public Administration, or equivalent; an equivalent combination of education, training and experience may be considered
Minimum 1 to 3 years of related experience in a national services program that deals with complex customer communications/services to internal and external stakeholders (including international partners)
Experience working in a registry environment and working remotely from immediate supervisor/manager and/or team members, stakeholders and customers
Strong interpersonal and communication skills with the ability to maintain confidentiality in relation to donor information and patient searches
Excellent organizational skills with the ability to prioritize workloads and work with a high degree of accuracy and attention to detail
Strong computer literacy in Microsoft Word, Excel and web browsers
Benefits
Competitive base salary range of $24.00 to $26.00 per hour
Up to 5% performance award opportunity
Payments in lieu of vacation and benefits
Choice of defined contribution or defined benefits pension plan
Employee discounts, wellness programs and professional advancement opportunities
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds.
If this role resonates with you, we encourage you to apply! This could be your next step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.

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