Walk-Through Coordinator Job Vacancy in Transwest Frederick, CO – Latest Jobs in Frederick, CO

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Company Name : Transwest
Location : Frederick, CO
Position : Walk-Through Coordinator

Job Description : The Walk-Through Coordinator is responsible for assuring that Transwest clients receive a premium customer experience upon receipt of their new vehicle. This person will also act as a liaison between departments to ensure customer satisfaction and communication. The Walk-Through Coordinator will organize all pre-delivery activities including ensuring all service and detailing is complete. The Coordinator will schedule the date of the final walk-through and make plans for the delivery/pick-up.

We offer a full benefits package including medical, dental, life, disability insurance, 401(K), HSA match, FSA, paid time off and an employee car discount program for eligible employees.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Stay current with all factory training including walk through standards and expectations. Coordination with Sales, Finance, and Service to ensure units are ready for delivery. Detail and communicate to appropriate departments what is needed to ensure the unit will be ready for pick-up/delivery. Ensure units are fueled, detailed, and ready from RV or chassis shop. Work with delivery specialist to coordinate scheduling delivery/pick-up date and time. Occasionally act as Delivery Specialist and do the walk-through with the customer. Listening to client concerns and determine their needs. Regular review of warranties and service policies. Additional duties as assigned.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time. Required to perform work inside and outside, in all-weather situations, at the shop division location. Manual dexterity, fine manipulation, and the ability to reach with hands and arms and lift up to 100 lbs. Must be able to operate simple to complex and heavy-duty machinery. Normal range of hearing and vision.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

High school diploma or equivalent. Valid Driver’s License and MVR in good standing. Knowledge of how a service shop operates or service background is preferred. Strong customer service skills, organizational skills and leadership abilities. Candidate must be a motivated individual who can work independently. Detail oriented. Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.

JOB DETAILS:

Type: Hourly Compensation Range: $24 – $38/hour Bonus Eligibility: No Reports To: General Manager and Sales Director Shift: 8:00 AM – 5:00 PM Closing Date: When Filled

Date Posted: 03-11-2022

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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