Workplace Experience (Concierge) Job Vacancy in Root Staffing Scottsdale, AZ 85260 – Latest Jobs in Scottsdale, AZ 85260
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Company Name : Root Staffing
Location : Scottsdale, AZ 85260
Position : Workplace Experience (Concierge)
Job Description : Job Title: Workplace Experience (Concierge)
Duration: 3 Months (Temp to Perm)
Pay Rate: $18 – $21 hourly on W2
Location: Scottsdale Arizona 85260
Intake notes:
· 100% ONSITE – 14455 North Hayden Road Scottsdale Arizona 85260 Fully
· COVID VACCINE – Client Mandated vaccination status
· Possible Temp to Hire for right candidate.
QUALIFICATIONS:
· HS Diploma or GED required. Bachelor’s degree or professional hospitality accreditations preferred. Prior
· Customer Service experience required. A minimum of 0-1 year Front Desk, Concierge, customer service or other hospitality experience is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office way finding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support (preparation of meeting materials), shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
· Displays a warm friendly, professional greeting to all those entering the property.
· Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status. Maintains records and logs of service requests and tracks their status.
· Responds promptly with accurate and thorough information according to the specific request. Arranges and confirms recreational, dining, and/or business activities.
· Maintains a file of services including transportation sources, accommodations, and referral contacts. Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
· Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner.
· Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Performs other duties as assigned.
· Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
· Ability to write routine reports and correspondence.
· Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Comfortable meeting and engaging with new people.
· Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
· Ability to calculate simple figures such as percentages.
· Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
· Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications. Good organizational skills.
· Ability to work flexible work schedules based on office needs. Physical ability to assist. Able to lift 30 lbs. Strong problem-solving skills. Highly adaptable and flexible.
· Strong knowledge of the surrounding area and all recreational, hospitality and business-related information. Ability to work independently with little supervision.
Job Types: Full-time, Contract
Pay: $18.00 – $21.00 per hour
Schedule:
8 hour shift
Ability to commute/relocate:
Scottsdale, AZ 85260: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
FrontDesk: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Concierge: 1 year (Preferred)
Hospitality: 1 year (Preferred)
Work Location: One location
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