Administrative Clerk – WIC Job Vacancy in Crook County Prineville, OR – Latest Jobs in Prineville, OR

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Company Name : Crook County
Location : Prineville, OR
Position : Administrative Clerk – WIC

Job Description : Department: Health Department

Reports To: Clinic Supervisor

Classification: Non-Exempt

Salary Grade: 111 / 1-6 $15.95 – $18.41

All applications must be received through the link below:

https://crook-county.hiringthing.com/job/399472/administrative-clerk-wic
Summary
As a member of the Family Health Services group and under the general supervision of the Clinical Supervisor, this position provides the following duties in support of the department-wide mission to …provide fair opportunity for those in our community to achieve their full health potential:
clerical support for the Women Infant Children (WIC) program and Crook County Health Department
greets clients, makes appointments, notifies clients when scheduled, and
general front office clerical work.

This position may be responsible for organizing data and generating standardized reports.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Electronic Health Record data entry
Locate Electronic Health Record (EHR) charts and review for needed information
Update information in computer through EHR and texts
Send out reminders/calls for reminders
Have paperwork ready for client clinic visits

Clinic Reception
Interview and create new client in OCHIN during initial visit
Interview client to complete needed paperwork
Provide client information regarding their visit
Have paperwork ready for nurse/clinic staff
Immediately schedule Emergency Contraceptive Pill appointments for clients

WIC Reception
Complete all required WIC trainings for reception
WIC Check-in
WIC transfers as needed
Additional WIC duties as assigned by supervisor or team lead
Explain how to use WIC
Run necessary reports for WIC
Notify via text, call, mail upcoming appointments

General Reception
Answer phones, make appointments, and route calls
Greet and check-in clients for clinics
Assist clients with paperwork

General Office Duties
Lock medical records room when closing for the day
Log on and off all computer systems
Process incoming and outgoing mail
Mail reminders or call/text clients
Maintain fax and copier paper supply
Balance cash register, lock money in safe
Keep statistics and complete needed reports to the state
Order all necessary forms from the state. Make forms in clinic as necessary
Assist coordinator with any needed outreach
Filing and typing as needed
Cross train in all public health programs
Referral and information resource for general public
Make appointments as needed

Program Support
Learn immunization schedule for forecasting
Reproductive Health and Immunization Program clerk
Forecast immunizations on state computer system (ALERT)
WIC education for clients

Additional Duties
Training in ICS100, 200, 700, 800, and additional classes as needed
Participate in the Public Health Accreditation process, Quality Improvement, and Performance Management
Staff meeting notes and documentation in shared drive
Texting service for appointment reminders and other communication as needed
Vital Records Deputy Registrar

Competencies

1. Customer service

2. Initiative

3. Verbal and written communication proficiency

4. Time management

5. Ethical conduct

6. Knowledge of community resources

7. Ability to maintain confidentiality

8. Ability to work evenings and weekends as necessary in a public health emergency and travel when required

9. Ability to work in a fast-paced environment

Performance Indicators

1. Completion of all training and reporting requirements

2. Timely response to organization-wide initiatives and requirements (i.e. policy compliance, workforce surveys, training documentation)

3. Timely submission of reporting requirements for each assigned program area, including Operational Plan outcomes recorded in VMSG database

4. Utilization of Basecamp project management software to support department-wide initiatives including website and social media communications

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This is a primarily clinical role, with some sedentary work; however, some filing, lifting and carrying may be required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Environment can be fast-paced, and clinics may be held in a variety of environments indoors, outdoors, on and off site.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Ability to lift up to 20 pounds, twist, and bend.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00am to 5:00pm

Travel

Local and regional travel for presentation, events, and training may be expected.

Required Education and Experience
High School Diploma or GED
Associates Degree or equivalent (2 years) reception or billing experience
Minimum 3 years’ experience in general office practice including computer data entry and customer services

Preferred Education and Experience
Applied knowledge of EPIC (Electronic Health Record) computer system
Experience in medical reception or billing
Experience working with WIC
Experience working in public health, health, or social services
4+ years’ experience in general office practice, including computer data entry and customer service
Bilingual English/Spanish

Additional Eligibility Requirements
Must hold a valid Oregon driver’s license
Able to complete a thorough employment and/or criminal history check
Able to successfully pass a pre-employment drug test
Final candidates will be required to provide official proof of college degree and certified transcripts (not required for all positions)

Safety Sensitive Requirements
This position is considered to be a safety sensitive position subject to drug screen(s) and adherence to all vaccine/immunity requirements for the healthcare setting.

AAP/EEO Statement
This position is ‘at-will’, and either Crook County or the employee may terminate the relationship at any time with or without cause
Crook County is an equal opportunity employer

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