Asst. Officer, Generalist, Secured Credit Operations, Technology and Operations Job Vacancy in DBS Bank Maharashtra – Latest Jobs in Maharashtra

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Company Name : DBS Bank
Location : Maharashtra
Position : Asst. Officer, Generalist, Secured Credit Operations, Technology and Operations

Job Description : Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
To complete EWSS checks and EDD related activities
To ensure high level governance standards are maintained during the due diligence activities like completing EWSS alerts
Data accuracy in CDD up-dation for credit card customers
To serve as the first level escalation point for business, compliance for high risk alerts generated for customers.
To serve as the training conduct internal product & process training and service skills training
To monitor, drive and manage the TAT and performance of in-source or outsource operations.

Key Accountabilities
EWSS involving EDD checks
AML/PEP/Watchlist checks as per AML policy
Delivery TAT and Customer satisfaction
Complaint management, Data accuracy & Transaction quality
Productivity
Governance & Audit

Job Duties & Responsibilities
Ensure adherence and execution of customer KYC, EWSS alert management, Static data update.
Implement new processes/initiatives which will help in robust checks in customer on-boarding/Due diligence process and drive DFNO.
Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines
Ensure all activities related to KYC, PEP, Alert monitoring is adhered with respect to guidelines and completed within agreed SLA/TAT
Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI.
Obtain minimum satisfactory audit rating for the team
Ensure and implement BOD & EOD controls on exception activities
Outbound call to customers for KYC/AML checks
Internal review to be done to check the hygiene of the process.
Timely up-dation of process notes for any changes. Ensure team has been trained on the changes on a timely manner.
Monitor and report MTK for EWSS for process improvement and production
Multi-tasking and responses to all stake holders to be done in a timely manner

Required Experience
A minimum of 2-3 years’ experience in retail banking with experience of AML/KYC and banking operations.
Sound knowledge of KYC, AML and Retail account services guidelines.

Education / Preferred Qualifications
Minimum of graduation from recognised university

Core Competencies
Processing with eye for detail, data accuracy and good typing skills
Good interpersonal and excellent communication skills.
Effective control measures and governance standards
Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
Good interpersonal & analytical skills
Experience in Credit Card operations/Name Screening will be an added advantage

Technical Competencies
KYC and AML controls
Customer Relationship
Retail Banking Operations
Communication skills
Digital strategy adoption

Work Relationship
Team work & management
Stakeholder management
Customer experience & joyful banking

Primary Location: India-Maharashtra-Pune
Job: Operations
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Mar 21, 2022, 4:03:54 AM

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