Customer Service Executive – Online Assist Job Vacancy in Mantras2Success consultants Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh

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Company Name : Mantras2Success consultants
Location : Noida, Uttar Pradesh
Position : Customer Service Executive – Online Assist

Job Description : Opening: 10 Nos.
Job ID: 23699
Employment Type: Full Time
Reference:
Work Experience: 0.5 Year(s) To 3.0 Year(s)
CTC Salary: 1.80 LPA TO 3.00 LPA
Function: ITES / BPO / KPO / Customer Service / Operations
Industry: Internet/Ecommerce
Qualification: Any – Any Graduation; Any – Any Post-Graduation
Location:
Noida
Job Description:
Role Objective :
The role requires a detail-oriented and organized sales professional who shall be working on acquiring
customers through various channels including tele marketing and, in the process, provide excellent
customer service while driving revenue growth.
Role Responsibilities
? Inbound support of customers coming online
? Assist customers through tele calling for transacting on the website
? Increase conversions by informing customers about various features available of the website
? Close sales and achieve monthly sales targets
? Customer acquisition & retention
? Ensure customer handholding through the entire process

Qualification & Experience Essential/ Desirable Work Experience : 0-2 years of experience in sales profile Essential

Knowledge/Skills :

Excellent communication skills (English -verbal & written both. Verbal proficiency in Hindi & any regional language -Tamil/ Bengali / Kannada will be a plus)
High level of ownership, willingness to set up things from scratch

Education : Full-time Graduation (BBA/ B Com/ BA / etc.) from a reputed institute

Key Skills :
Customer Care
Customer Engagement
Customer Relationship
Online Assistance
Customer Service
Company Profile
India’s fastest growing B 2 B e-commerce start up funded by Ratan Tata .
Present in 20 locations across India with employee strength of 1000 employees , the company is growing at 300 % year on year by continuously innovating to impact
India’s 300 billion Manufacturing Sector . It’s led by a passionate team comprising of alumni of ISB, IIMs, IITs, MDI,
XLRI, BITS with professional experience at Google, Tata Steel, Amazon, Paytm, Delhivery, Snapdeal etc
Started in the year 2015 with our E Commerce platform for industrial products with now 300 K+
SKU s across 40 product categories covering 20,000 pin codes across India to expand to the Enterprise Business
vertical in 2016 catering to 400 large manufacturing companies 500000 SMEs .

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