Digital Experience Officer Job Vacancy in University of Michigan Ann Arbor, MI 48109 – Latest Jobs in Ann Arbor, MI 48109

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Company Name : University of Michigan
Location : Ann Arbor, MI 48109
Position : Digital Experience Officer

Job Description : How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
About Ross
The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today’s dynamic global economy. The Ross School of Business mission is to build a better world through business. Through thought and action, members of the Ross community drive change and innovation that improve business and society.
About the Department
The Michigan Ross Office of Development and Alumni Engagement facilitates meaningful, external involvement among a variety of the school’s stakeholders and mobilizing private, voluntary support from external constituencies in service to the school’s foremost priorities. As part of this work, the department organizes and produces events, programs, and opportunities for alumni to remain connected with the life of the school.
Purpose:
As the Digital Experience Officer (DXO) you will develop multi-channel concierge-like outreach to Michigan Ross alumni and donors that will produce relationships resulting in increased alumni engagement and participation in giving. Reporting to the Director of Decision Support & Annual Giving, you will be an active member of the annual giving team, growing revenue and participation through solicitations, volunteer engagement, and targeted campaigns – with a special focus on pre-qualifying major gift donors ($100,000) and upgrading gift amounts in the 4 to 5 figure range.
You Will:
Prospect Engagement
Build relationships with a portfolio of 1,000 prospects, generating 300 – 400 touchpoints per month:
Establish a regular cadence of communication touchpoints using a variety of digital channels including social media platforms, email, text, phone, and video
Create messaging which allows for wide scale engagement through multiple channels to inspire philanthropic giving
Partner directly with Major Gift Officers, making donor referrals
Create digital donor engagement plans; including personalized strategies for increasing year over year retention of donors
Collaborate with colleagues to help align donors’ philanthropic interests with several priorities across the school
Volunteer Coordination
Help coordinate student volunteers for fundraising programs, including providing training
Coordinate and steward alumni club leadership members
Engage with alumni influencers in the digital and social media realms
Administrative and Other
Evaluate and properly store information about prospects, donors and solicitations, communications, committees and events utilizing DART and other collaboration tools
You Have:
Bachelor’s degree or equivalent combination of education and experience
Minimum of 2 years of experience in fundraising, customer service, hospitality, or sales environment
Minimum of 2 years experience in using at least two or more digital platforms such as LinkedIn, Facebook, Twitter, Instagram, Constant Contact, Salesforce Marketing Cloud, ThankView, Gmail, or comparable alternative
Proficiency in Google Suite and Microsoft Office applications (Word, Excel, PowerPoint)
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off (Vacation, Holidays, Season Days, etc.)
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Flexible Work Program
Ross Onsite Fitness Center
Salary Information:
The general salary range for this position is $52,000- $58,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include experience, knowledge and skills for the position. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
Job Opening ID
213955
Working Title
Digital Experience Officer
Job Title
Annual Giving Officer Inter
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
School Bus Admin
Department
ROSS SCH Dev&Alum Rltns-Oprtns
Posting Begin/End Date
3/18/2022 – 4/01/2022
Salary
$52,000.00 – $58,000.00
Career Interest
Development/Institutional Advancement

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