Information Developer / Technical writer Job Vacancy in Hewlett Packard Enterprise Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Hewlett Packard Enterprise
Location : Bengaluru, Karnataka
Position : Information Developer / Technical writer
Job Description : At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work all over the world to advance how people live and work.
The HPE Storage Business Unit helps customers exploit the full potential of their data, wherever it lives, with a seamless cloud experience for data and data infrastructure from edge to cloud. We help customers radically streamline data and infrastructure management to eliminate silos and complexity — and unleash data, agility, and innovation.
Detailed Description
Analyzes customer information requirements and product specifications to define technical content strategy and plan.
Designs and develops written and/or visual product-related information – web, hard copy – (e.g., user/ configuration/ troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers).
Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development.
As customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as engineering, marketing, test, support, and manufacturing.
Education and Experience Required:
Typically a First Level University degree in Technical Communications, Computer Science or related technical/ communications field and a minimum of 5-7 years related experience or an Advanced University degree and 4 years’ experience or equivalent.
Understands concepts and develops in-depth working knowledge of products, applications and systems in assigned area of responsibility.
Ability to deliver on multiple project technical requirements, schedules, and information delivery formats.
Codes in XML, HTML, JavaScript or similar as required. May provide help systems that are integrated with software products that use proprietary coding methods.
Knowledge and Skills:
Existing product within a technology, or new product within a technology with supervision.
Have worked on technical documentation for an enterprise product
Be technically adept to read through the technical content provided by the developers and execute the commands (bash/shell scripts, Ansible, Python) independently in a cloud environment
Good to have skills:
Familiarity with storage or cloud technologies is an added advantage.
You will be responsible for:
Development, maintenance, and delivery of complex deliverables, multiple projects and products.
Developing content based on defined content strategy and information architecture for a product document set using DITA principles: implement single-sourcing strategy including content mapping; apply topic-writing skills and standards to the content; optimize reuse in and across content.
We offer:A competitive salary and extensive social benefitsDiverse and dynamic work environmentWork-life balance and support for career developmentWant to know more about HPE? Then let’s stay connected!
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This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
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