IT Assistant, Contract and Vendor Management Job Vacancy in World Bank Group Chennai, Tamil Nadu – Latest Jobs in Chennai, Tamil Nadu

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Company Name : World Bank Group
Location : Chennai, Tamil Nadu
Position : IT Assistant, Contract and Vendor Management

Job Description : Job #: req16503

Organization: World Bank

Sector: Information Technology

Grade: GC

Term Duration: 2 years 0 months

Recruitment Type: Local Recruitment

Location: Chennai,India

Required Language(s): English

Preferred Language(s):

Closing Date: 3/30/2022 (MM/DD/YYYY) at 11:59pm UTC

Description
Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org.
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
Unit Context:
The ITSGC department provides global communications and client services, products, and support for all member organizations across the World Bank Group. ITSGC Functions/Services are as follows: 1. Global Network (LAN, WAN, and Wi-Fi) design, engineering, and support 2. Global Unified Communications (Telephony and Videoconferencing) 3. Provisioning and supporting all end-user devices and mobility services (PCs, Tablets, smartphones, and other network-accessible devices) 4. Front-line IT support services including Helpdesk, all levels of client-facing support, and End-user IT Training 5. Single point of contact for coordination and implementation of all IT infrastructure projects and initiatives deploying to the WBG country offices worldwide.
Duties/ Accountabilities:
Works within the Vendor and Contracts management team in providing support in the delivery and maintenance of telecommunications services. This includes day-to-day support to the team for SAP and financial reporting, data capture and analysis, sourcing and contract management support for new and existing telecommunications services. Daily responsibilities include, but may not be limited to the following:
Analyses link data and produce reports as needed.
Invoice Review: Reviews all telecommunications invoices and resolves discrepancies.
Inputs all spend data into forecast file.
Follow up Project Managers (PM) to get invoicing data.
Monitors spend and work closely with transaction team, Accounts payable and GCS (Global Corporate Solutions) to verify spend data and commitment balance.
Escalation of service and operational issues with vendors, PM and team leads as appropriate.
Monitors vendor performance and ensures timely delivery and quality of services.
Maintains and ensure accurate link records in Remedy/ServiceNow.
Requests for quotes from vendors.
Works with Program team to create, modify or close Purchase Order (POs) as needed.
Selection CriteriaBachelor’s degree in relevant field with minimum of 2 years’ experience.
Strong ability to assess requirements, initiate and complete task or project with little or no guidance.
Excellent oral and written communications skills in English.
Flexible attitude is a key attribute.
Understanding of SAP reporting and how to use SAP to check and verify invoices and capture “actuals” information.
Highly Proficient in Excel, PowerPoint, and Word.
Ability to investigate issues. Seek technical assistance when necessary.
Can work independently or with a team.
Understanding of telecoms is a plus.
Understanding of sourcing and procurement processes is a plus.
Know how to use Admin Portal (in-house procurement application) is a plus.
Essential Job Competencies
Ability to analyze information and produce relevant reports.
Ability to build and sustain collaborative relationships with project managers.
Strong analytical, organization, and communication skills.
Excellent interpersonal skills.
Ability to work cooperatively and collaboratively in a multicultural team environment and build effective working relations with clients, colleagues, and vendors.
Ability to work under pressure in a busy environment.
Demonstrated ability to work calmly and effectively under pressure.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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