2022 Chicago Cubs Event Operations Ballpark Opportunities Job Vacancy in Chicago Cubs Chicago, IL 60613 – Latest Jobs in Chicago, IL 60613 – updated today
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Company Name : Chicago Cubs
Location : Chicago, IL 60613
Position : 2022 Chicago Cubs Event Operations Ballpark Opportunities
Job Description : 2022 Chicago Cubs Event Operations Ballpark Opportunities:
The Chicago Cubs Event Staff plays a vital role in delivering a best-in-class fan experience to guests of Wrigley Field. Our Event Staff are energetic, engaging, passionate, personable, and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans. We are looking to welcome new Event Staff members to our teams for our 2022 Season. If you think you have what it takes and want to be part of the team, apply today!
– Interview & Hiring Timeline: interviews with qualified candidates are anticipated to begin in late January / early February and targeting an early March start date in preparation for our 2022 season.
GENERAL RESPONSIBILITIES
Deliver best-in-class customer service to all guests of the ballpark
Greeting and directing ballpark guests, and answering questions about Wrigley Field offerings and policies
Resolve guest concerns and special requests within the framework provided via the handbook and training while upholding the “Wrigley Field Fan Code of Conduct”
Promote a safe and enjoyable experience by identifying and reporting inappropriate behavior, safety risks or medical situations through functional hierarchy
Use knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service
Perform additional responsibilities as needed and as directed by supervisory personnel
ROLES MAY INCLUDE:
Security Service Ambassador
This position will focus on creating a safe and secure environment while creating “Marquee Moments” for our loyal fans. Security Service Ambassadors are responsible for providing security checks and verifying credentials at all entry gates/posts including ballpark gates and employee entrances.
Must be at least 18 years or older
Ability to work the minimum number of hours per season (300) including days, nights, and weekends
High school diploma or GED
Premier Service Ambassador
This position will focus on delivering an elevated level of service while creating “Marquee Moments” for our Premier clients. Premier Service Ambassadors will work in one of Wrigley Field’s four clubs, premier entrance, or the suite level.
Must be at least 18 years or older
Ability to work the minimum number of hours per season (300) including days, nights, and weekends
High school diploma or GED
Minimum 1-2 years hospitality or high-end customer service experience
Guest Service Ambassador
This position will focus on delivering friendly service while creating “Marquee Moments” for our loyal fans. Guest Service Ambassadors are responsible for assisting guests by scanning and checking event tickets at the gates along with in the ballpark seating areas.
Must be at least 16 years or older
Ability to work the minimum number of hours per season (300) including days, nights, and weekends
Parking & Transportation Ambassador
This position will focus on creating a convenient and safe parking experience while creating “Marquee Moments” for our loyal fans. Parking & Transportation Ambassadors will assist guests on the exterior of the ballpark and surrounding parking areas. Along with scanning and checking parking passes at the Cubs operated parking lots.
Must be at least 16 years or older
Ability to work the minimum number of hours per season (300) including days, nights, and weekends
Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
Job Type: Part-time
Schedule:
Monday to Friday
Weekend availability
COVID-19 considerations:We require that all Cubs associates be fully vaccinated. Exceptions will be allowed only for those who need a reasonable accommodation for a qualifying medical condition or sincerely held religious belief.
Ability to commute/relocate:
Chicago, IL 60613: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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