Administrator – NW & Security(EN02NS) Job Vacancy in Microland Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka

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Company Name : Microland
Location : Bengaluru, Karnataka
Position : Administrator – NW & Security(EN02NS)

Job Description : Additional details
Level
P2
Requirement location
India – Bengaluru
Number of Position
1
Employment type
EPD
Cluster/Group
Microland Delivery
Business Unit
RUN – HYBRID DELIVERY UNIT
Department
Network – Tech Ops
Job Description
Qualification Graduate in any degree 3yrs Diploma in any stream after 12th . Certifications as per the Certification Matrix Work Experience -No. of years 3.0-5.0 Years Nature of experience In installation, troubleshooting in the relevant technology area Competencies Technology Skill Description Network Fundamentals Should be able to understand / Explain secnarios & have working knowldege and be able to trouble shoot all network Protocols. Install configure & troubleshoot of Cisco Router. WAN Topologies and Hardware Equipment Explain scenarios & have working knowledge and be able to troubleshoot the functions and operations of gateway redundancy protocols (i.e., HSRP, VRRP, NSRP and GLBP) configurations. Routing / Switching Configure & Verify router hardware and software operation using all commands. Strong knowledge on on all protocols. Internetworking Configure & Verify Firewalls, VPN, IDS, IPS , UTM devices hardware and software operation using all commands. Strong knowledge on on all functionalities of Plugs / policies / Public Private security authentications. Network Wireless Engineer required to have in-depth knowledge on ACMX(optional) (Aruba Certified Mobility Expert) and ACMP Certified(Aruba Certified Mobility Professional). Engineer will be responsible to understand the design, development and implementation of wireless systems relating to network communications. Should be aware of implementing a Wireless set up using both Thin,Thick or Instant Access Point and Mobility Controllers in a Enterprise level Infrastructure.Should know to configure a Wireless Controller according to the current network setup. Should have knowledge on Various Mobility Controllers Models and software upgrades of Controller and Access Points. Should have knowledge on Adaptive Radio Management, Spectrum Monitoring, Client Roaming and Mobility Domains. Should be able to troubleshoot and isolate both Hardware and Network related issues. Should have proficiency in isolating issues related to Wireless Network Authentication and Association and Client Related Issues. Should be proficient in checking existing Policy role design and implementation. Should be capable of gathering and understanding in-depth of each and every logs whether system log or errorlog and Syslog configuration. Should be able to add, remove, manage and troubleshoot Aruba and Cisco Controllers through AIRWAVE. Managing and troubleshooting Guest Clients through Clearpass. Can test and evaluates network systems to eliminate problems and make improvements. Network Security Troubleshoot hardware and software operation. Strong knowledge on on all functionalities of Plugs/policies/Public Private security authentications. Tools NA Behavioural Skill Description Communication Communicates in an open, and consistent manner; Can articulate his/her needs to the manager/ team in written and oral form in order to do his/her work. Listens and understands differing points of view. Participates in meetings Planning & Organizing Takes a structured approach to his/her work; conscious of deadlines and deliverables and ensures adherence. Able to communicate slippages in time etc to his/her manager Process Service Desk 1. Should be able to understand the Service Desk defined R&R and Supporting Procedure and Work Instructions to facilitate proper Incident Detection recording, service request initiation 2. Should be able to co-ordinate with the other necessary components(Customer, Vendor, IM, PM etc) for effective and efficient implementation of the CM Process 3. Should co-ordinate with the second and third line support and confirm with the customers and close incidents and also contributing to Problem Identification Change Management 1. Should be able to understand the defined CM Processes and Procedures for appropriate Scripting, testing, Execution and Closure of the Change 2. Should be able to adhere to the CM Process to ensure timeliness, completion, effectiveness and accuracy of the change 3. Should be able to co-ordinate with the other necessary components(Customer, Vendor, IM, PM etc) for effective and efficient implementation of the CM Process Availability Management 1. Should be able to efficiently and effectively recommend and execute work arounds to restore disrupted services by following standard and predefinesAvailability Management 2. Should be able to understand the defined IM Process and Supporting Procedure and Work Instructions to ensure maximum availablity of services/ infrastructures 3. Should follow the defined Process to ensure 100% compliance w.r.t the Process as well as SLA Financial Management 1. Should be aware of Service Billing Process as per signed off SOWs with customer 2. Should be able to understand the defined cost allocation to various overheads. Capacity Management 1. Should be able to understand the defined CM Processes and Procedures and should be able monitor and analyze the Capacity of the Infrastructure Management , tune and implement approved CM Plan 2. Should be able to adhere to the CM Process to ensure accuracy and timliness in reporting and analysis and also to ensure effectiveness and completion in tuning and imlementation 3. Should be able to co-ordinate with the other necessary components( IM, PM, CM, RM, AM etc) for effective and efficient implementation of the CM Process ITSCM 1. Developing deliverables 2. Implementing the recovery plan Negotiating services 3. Implementing tests, evaluations and reports 4. Developing and implementing procedures MAIN RESPONSIBILITIES AND ACTIVITIES Responsibility Area Activities- List of activities performed within each responsibility area Troubleshooting Analyze problems with the service and resolve the issues, Gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install / Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size Resolving Technical issues at level 1( Incident and Service request) Hardware and Software Management Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports Providing New Desktop Installation and Software Installation Reports, Make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets Updating KB and CMDB whenever there is a need Handling Backup Activites on daily, weekly and Monthly . Generating the Reports on all Backup acitivites.

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